#Japan #Setagaya #Cracierge #Website Redesign #utilities comparison

Cracierge Completes Comprehensive Redesign of Corporate Website

Cracierge, Inc., based in Setagaya, Tokyo, has officially unveiled its newly redesigned corporate website on January 27, 2026. The revamp marks a significant milestone, celebrating the company’s growth since its establishment a year ago and aims to make its philosophy and services more accessible to a wider audience, including individual users and partner businesses.

Background and Purpose of the Redesign

Since its inception in January 2025, Cracierge has been dedicated to providing a seamless comparison experience for essential utilities like electricity, gas, and internet services. These vital services often present a complex pricing structure, making it challenging for consumers to make informed decisions.

In response to these challenges, Cracierge has meticulously compiled over 1,700 plan data sets, creating an intuitive simulation system that enables users to find the service plans best suited to their needs. Today, approximately 1.85 million users engage with the platform annually, with total applications surpassing 30,000 as of January 2026.

With the growth of the company, new business divisions have been established, reflecting an expansion in services that now encompass customer support, marketing research, and in-person consultation services. This website redesign aims to better inform the public about Cracierge's multifaceted offerings and foster recognition among users and corporate partners.

Key Features of the Redesign

1. Introduction of Company Philosophy and Vision Pages

A new section highlighting the company’s vision as a 'Personal Concierge for Living' has been added. This page articulates the mission of supporting users in making clear and comfortable choices in their daily lives, underscoring the importance of guiding them to find essential options in today's information-saturated environment.

2. Detailed Overview of Five Business Divisions

Cracierge has introduced pages detailing the roles and values of its five business divisions, including those newly established. The platform division focuses on simplifying the comparison of utility costs, while the database division provides accurate data to external partners and media outlets. Customer success initiatives are designed to assist users through official channels like LINE and call centers, ensuring personalized support.

The marketing research business conducts regular surveys to capture the authentic voices of consumers, while the physical engagement division provides access points for face-to-face consultations at shopping malls and local events, especially catering to those less familiar with digital interactions. By coordinating across these divisions, Cracierge creates a consistent experience for users, both online and offline.

3. Enhanced Design and User Experience

The site has been visually refreshed to improve readability and navigation for both individual and corporate clients. The homepage succinctly presents key principles and features of the services. It has been structured to guide users directly to the information they need, whether they are corporate or individual clients.

Furthermore, the site is optimized for mobile access, ensuring a comfortable viewing experience across various devices.

Future Prospects

Looking ahead, Cracierge is committed to transforming consumer indecision in choosing essential services into informed, confident choices. The company will continue to provide online information and face-to-face support, enriching user experience. Enhanced collaboration with partner companies aims to improve transparency in the utility market, promoting a competitive and healthy environment.

Cracierge is dedicated to listening to user feedback and continuously enhancing its service offerings to create new value. The commitment to serving its clients remains unwavering, and the company looks forward to sustaining this support.

Contact Information

For media inquiries, please contact:
Company: Cracierge, Inc.
Location: 22nd Floor, Carrot Tower, 4-1-1 Taishido, Setagaya-ku, Tokyo
CEO: Shota Nakajima
Business Offering: Utility comparison platform, database services, customer success initiatives, marketing research, and real-world engagement.
Website: Cracierge Website
Telephone: 03-6804-0166
Email: [email protected]
Office Hours: Monday to Friday, 10:00 AM - 7:00 PM

Refer to the following page for citations: Cracierge Press Release