Morgan County, West Virginia Chooses INdigital for Advanced 911 Services
Morgan County in West Virginia has taken a significant step forward in upgrading its emergency response infrastructure by selecting INdigital as its provider for Next Generation Core Services (NGCS) related to 911 service delivery. This strategic partnership aims to modernize local emergency response systems, enhancing both reliability and efficiency in critical situations.
INdigital's NGCS solution is designed to enable seamless communication for emergency services, empowering first responders with advanced tools and capabilities to effectively manage community needs. The selection of INdigital reflects Morgan County's commitment to investing in cutting-edge technologies that prioritize public safety and improve emergency response outcomes.
Marshall Younker, the Director of the Morgan County Emergency Communication Center, expressed enthusiasm about the collaboration, highlighting key features that influenced their decision. Notably, the enhanced Geographic Information System (GIS) addressing accuracy and the capabilities of the MEVO phone system were pivotal factors. One of the standout features of INdigital's system is its text-to-911 functionality, which includes support for translations in over 100 languages, thus broadening access to emergency services for diverse communities and ensuring a more inclusive approach to public safety.
MEVO serves as an independent backup and disaster recovery solution specifically for 911 calls, providing essential continuity and reliability even during service disruptions. Unlike traditional 911 systems, which often struggle to adapt to modern communication methods, the Next Generation 911 (NG911) model leverages advanced IP-based technology. This transformation allows for the integration of multimedia communication, including text messages and enhanced location services, ultimately improving the overall emergency response capabilities.
Eric Hartman, the Executive Vice President at INdigital, emphasized the significance of this partnership, stating, "We are honored to support Morgan County in upgrading their emergency response infrastructure. Our robust NG911 solutions are specifically tailored to ensure communities like Morgan County are prepared to handle emergencies with greater reliability and effectiveness."
The integration of INdigital's NGCS will lead to several benefits, including improved call routing accuracy, enhanced multimedia capabilities for emergency communications, and better interoperability between local public safety agencies. These advancements underscore Morgan County's dedication to enhancing public safety and embracing innovative solutions.
For additional information on INdigital and their specialized Next Generation 911 services, you can visit their website at indigital.net. INdigital is recognized for providing reliable, secure, and innovative Next Generation 911 solutions across the nation, ensuring that Public Safety Answering Points (PSAPs), first responders, and emergency communication centers are equipped with the technology necessary to serve their communities effectively. As more localities seek to modernize their emergency response systems, partnerships like this pave the way for a safer, more responsive future in public safety.