DXC Technology Accelerates Northeast Grocery's Digital Shift, Saving $40 Million

DXC Technology Drives Digital Transformation for Northeast Grocery

In an age where digital transformation is pivotal for business success, DXC Technology (NYSE: DXC)—a prominent global technology service provider listed on the Fortune 500—has taken the reins in modernizing Northeast Grocery’s operations. This collaboration, which involves the grocery chain conglomerate encompassing Market 32, Price Chopper, and Tops Friendly Markets, has yielded impressive results, including a cost saving of over $40 million across a five-year timeframe.

A Strategic Partnership

Since initiating their partnership in 2008, DXC has played a crucial role in numerous growth milestones for Northeast Grocery. A significant achievement was the merger in 2021 of two of the Northeast’s leading grocery chains, which now collectively operate nearly 300 stores across several states.

Northeast Grocery sought to enhance operational efficiency by consolidating IT infrastructures, and thus tapped into DXC’s expertise to spearhead this critical transition. The initiatives not only optimized operations but also simplified complexities and expedited their innovation roadmap, prominently featuring the integration of generative AI technologies.

Enhancements to IT Infrastructure

Scott Kessler, the Chief Operating Officer and IT Head at Northeast Grocery, emphasized the necessity for productivity enhancements and synergy realization during their consolidation phase. He stated, "DXC facilitated our commitment to delivering exceptional customer service, enabling us to focus on future advancements through AI and next-generation technologies."

DXC’s comprehensive support extends beyond operational optimization. Recently, they upgraded Northeast Grocery's mainframe systems, deploying a zLinux environment to significantly enhance processing capabilities. Such modernization efforts empower Northeast Grocery to focus on scaling, innovative initiatives, and ultimately, improving customer experiences.

Additionally, DXC is involved in managing software engineering operations, IT services, and device management which together bolster collaborative efforts across all operational fronts.

Investment in the Future

Chris Drumgoole, President of Global Infrastructure Services at DXC, commented on the partnership's impact: "By modernizing Northeast Grocery's IT infrastructure, we’ve contributed to notable cost savings and improved operational efficiency, allowing them to reinvest in their stores, enhance customer experiences, and pursue future innovations. We’re excited to continue our collaboration, integrating AI and accelerating their digital transformation."

This journey highlights how strategic partnerships can lead to tangible benefits while preparing organizations for the evolving market landscape. The relationship between DXC and Northeast Grocery showcases how technology, when employed strategically, can operate as a catalyst for enabling enhanced customer service and operational excellence.

About DXC Technology

DXC Technology is a global leader in IT services, providing a comprehensive range of solutions and consulting services that propel businesses and industries ahead. Their teams comprise experts in engineering, consulting, and technology who assist clients in simplifying, optimizing, and modernizing their systems, processes, and critical workloads while emphasizing security and integration of intelligent AI solutions.

For additional insights on the partnership between DXC and Northeast Grocery and other initiatives, visit DXC's official website.

About Northeast Grocery

Based in Schenectady, NY, Northeast Grocery, Inc. operates under the banners of Market 32, Price Chopper, and Tops Friendly Markets, employing over 30,000 individuals and managing nearly 300 supermarkets across six states. They are acknowledged as one of North America’s top grocery retailers, as noted by Progressive Grocer's PG 100 list.

Northeast Grocery proudly upholds a legacy of over 150 years in the grocery sector, focusing on providing quality products with an emphasis on sustainability, community presence, and minimizing environmental impact. More information can be found on their official sites, Price Chopper and Tops Markets.