TTEC Honored with Multiple Awards for Exceptional Employee Engagement in 2025
TTEC's Recognition in Employee Experience Excellence
TTEC Holdings, Inc. (NASDAQ: TTEC), a prominent player in customer experience (CX) technology, has made headlines in 2025 for receiving numerous prestigious workplace awards across seven countries. This recognition underscores TTEC's unwavering commitment to fostering a culture of care, innovation, and inclusivity that promotes employee engagement and delivers world-class customer outcomes.
Laura Butler, Chief People Officer at TTEC, emphasized, "These awards are more than just accolades; they reflect our dedication to our workforce. We’ve nurtured a space where innovation, inclusion, and purpose can flourish, allowing our teams worldwide to perform at their best.”
Global Anchor in Employee Engagement
TTEC's teams across Europe, Asia, and North America have been acknowledged for advancing employee engagement, leadership development, and a culture of inclusivity. Below is a breakdown of some notable awards received this year:
- - United States: TTEC’s Learning and Development team earned silver at the Brandon Hall Group™ Excellence Awards in two categories for cultivating innovative educational programs and using AI to enhance learning experiences.
- - Canada: The company was recognized as one of Canada's Best Workplaces™ in Professional Services for 2025 by Great Place to Work®.
- - United Kingdom: TTEC won silver for Leadership Team of the Year and bronze for the Most Effective Way of Working at the UK National Contact Centre Awards 2025.
- - Ireland: TTEC Ireland was named among the Best Workplaces™ in Tech for 2025, highlighting its innovative culture within the tech space.
- - Turkey: TTEC Poland captured gold for Best Customer Service and silver for Best Customer-Centric Culture at the Türkiye Customer Experience Awards 2025.
- - Greece: The company was celebrated as one of the Best Workplaces™ for Women Hellas 2025, showcasing its commitment to gender equity and leadership growth opportunities.
- - Philippines: TTEC was included in the Best Workplaces™ for IT-BPM and received a Gold award for Best Workplace while also being honored with a bronze at the HR Excellence Awards - Philippines.
Driving Innovation through Technology
The award-winning culture that TTEC embodies is coupled with state-of-the-art AI-driven tools such as TTEC RealSkill, which accelerates employee learning, and TTEC Let Me Know, a generative AI assistant designed to enhance both employee and customer experiences. The integration of advanced technology, alongside a robust focus on employee development and recognition, empowers TTEC to deliver exceptional service outcomes for both clients and their customers.
“As employees flourish, it correlates directly with our clients’ and their customers’ successes,” said John Abou, President of TTEC Engage. “Investing in our workforce is not just beneficial for business; it’s the right thing to do. Supporting their growth ensures we invest in humanity—a principle that distinctly sets us apart in the industry.”
About TTEC
Founded in 1982, TTEC (pronounced T-TEC) Holdings, Inc. is a leader in CX technology and services, focusing on AI-enhanced digital customer experience solutions for both disruptive and iconic brands. With outcome-based strategies that span the entirety of the enterprise, TTEC optimizes every virtual interaction and improves the customer journey at each step. The company prides itself on leveraging next-gen technology to deliver an omnichannel contact center experience that combines technological prowess with human connection.
With strong employee and customer satisfaction metrics across six continents, TTEC's constant pursuit of CX excellence continues to propel its success, establishing a happy clientele while achieving impactful business results. For more information, visit ttec.com.
About Brandon Hall Group™
Brandon Hall Group™ stands out as the sole professional development entity providing data, research, insights, and certification to Learning and Talent executives and organizations. For over 30 years, it has played a critical role in fostering excellence within organizations globally, influencing the development of millions of employees.
Media Contact: Meredith Matthews
Email: [email protected]
Phone: +1 281-770-2566
Topics People & Culture）
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