#Japan #Employee Satisfaction #Best Company #Sagamihara #Nagata-ya

Nagata-ya: A Success Story in Workplace Culture

Nagata-ya, headquartered in Sagamihara, Kanagawa Prefecture, has garnered attention for its outstanding workplace culture, achieving recognition as a Best Company to Work For by the Great Place to Work® Institute Japan for four consecutive years. This accolade is a testimony to the company's dedication to fostering an environment where employees feel valued and engaged in their work.

Core Values and Philosophy

At the heart of Nagata-ya's operations lies the principle of “Sanpo Yoshi,” which translates to “good for all three parties.” This ideology emphasizes the importance of balancing contributions to customers, the happiness of employees, and community engagement. According to the company, true value is created when these three elements harmoniously coexist.

Moreover, Nagata-ya prioritizes the notion of providing service with the warmth of a family. Every employee is tasked with embodying this caring attitude, particularly when supporting bereaved families during their times of sorrow. This approach ensures that families receive not only professional service but also heartfelt emotional support, symbolizing the essence of being “like a family member” during a challenging time.

Unique Initiatives for Enhancing Employee Satisfaction

To ensure that their core values are more than just words, Nagata-ya holds monthly “Value Dissemination Meetings” for all employees, including part-time staff. These meetings provide a platform for:

• - Encouraging Autonomy: Through discussions that transcend hierarchies, employees are empowered to make decisions and act based on the company's principles. This creates an environment where individuals feel free to embody the company’s values in their everyday work.

• - Fostering Mutual Understanding and Leadership: The meetings facilitate an open exchange of insights among team members, helping younger staff to develop leadership skills while benefiting from experienced colleagues.

Impressive Customer Satisfaction Metrics

The commitment to providing a family-like support system reflects clearly in Nagata-ya's customer satisfaction rates, which stand impressively at 4.9 out of 5, based on over 2,500 reviews. This indicates not only high customer appreciation but also underscores the positive environment within the company that allows employees to realize their potential in challenging settings like funerals.

Recognizing the gravity of the services they provide, the staff at Nagata-ya continue to thrive by feeling fulfilled in their roles, leading to deep trust and outstanding feedback from clients.

Future Aspirations

Looking ahead, Nagata-ya remains steadfast in its commitment to the philosophy of Sanpo Yoshi, striving to create an environment where every employee takes pride in supporting clients as family members would. The company aspires to enhance its practices continuously and maintain its reputation as a vital community presence through elevated workplace satisfaction.

For those interested in becoming part of the Nagata-ya family, the company is actively recruiting new talent who share the company’s core values. Various positions are open, inviting individuals ready to join and contribute to an organization that prioritizes both employee well-being and community service.

About Nagata-ya

Founded and led by Daisuke Tanaka, Nagata-ya provides comprehensive funeral services and is located at 8-1-1 Hashimoto, Kanagawa Prefecture, with 11 branches across Sagamihara, Machida, and Aikawa, featuring 18 halls. Their extensive service offerings include various types of ceremonies, transportation, commissioning of clergy, and funeral goods sales, among other related services.

As they continue to uphold their legacy of empathy and professionalism, Nagata-ya remains a model for what a best workplace should embody.