#USA #San Jose #Axiom Cloud #Refrigeration Management #Customer Portal

Axiom Cloud Unveils Enhanced Customer Portal

Axiom Cloud, a leader in AI-driven refrigeration management, has introduced a groundbreaking customer portal designed to optimize refrigeration handling for multi-location grocery and cold storage operations. By leveraging advanced integrations with existing Computerized Maintenance Management Systems (CMMS) and Refrigerant Tracking Systems (RTS), this new platform is set to revolutionize industry standards in proactive leak management and energy efficiency.

Eliminating Reactive Management

Traditionally, grocery retailers and cold storage facilities have faced overwhelming challenges with reactive management. Alarms signaling temperature fluctuations and potential refrigeration issues flood these operations—often leading to hundreds of alerts each month. Alarmingly, around 98% of these alerts are often neglected due to their sheer volume and the inability to effectively prioritize which ones require immediate attention. Axiom's solution seeks to address this very problem with its innovative portal, which enables real-time monitoring and insights to facilitate timely action.

The platform allows users to effortlessly diagnose and address concerns like refrigerant leaks it streamlines the entirety of the process from documenting issues to dispatching technicians, thus eliminating the tedious manual entry often required in multiple systems.

Simplifying Operations

Designed with the complexities of existing infrastructures in mind, Axiom's customer portal integrates smoothly with previously established CMMS and RTS infrastructures. Users can easily view anomalies across their sites and determine if certain repairs can be handled remotely. This reactive approach is transformed into a proactive one, allowing technicians to focus on high-priority alarms through an intelligently generated list of necessary actions.

This enhancement also significantly reduces costs associated with overtime and technician burnout by curtailing emergency weekend calls, generating a more sustainable workload for operations teams. In the early months following the portal's launch, Axiom customers recorded an extraordinary 71% timeliness in addressing AI-diagnosed predictive anomalies.

Insightful Data Management

One of the standout features of Axiom's platform is its ability to harness data in a manner that translates hundreds of insights into cohesive and actionable plans. Through its data-driven batching and prioritization processes, maintenance teams are provided with straightforward action plans that highlight which store should be visited first, accompanied by specific directions for repairs.

The CMMS integrations automatically formulate work orders that include urgency rankings and visual data to accompany staff on-site. This data-centric approach significantly enhances operational precision, thereby minimizing callback rates and improving the chances of a first-time fix during the initial visit.

Compliance Made Easy

A key aspect of the new portal is its focus on compliance, particularly critical for operations dealing with refrigerant leaks. The automatic leak detection feature ensures early identification of leaks, triggering immediate protocol while also integrating seamlessly with existing systems for necessary documentation without additional layers of manual effort.

The platform's compliance features generate mandatory reports that comply with regulatory bodies such as the EPA and CARB, providing operational peace of mind while navigating complex regulatory environments.

A Shift Towards Outcomes

According to CEO Amrit Robbins, “We’re not merely enhancing visibility or providing insights; we are committed to delivering measurable business outcomes.” The introduction of Axiom's next-gen portal highlights the company's dedication to empowering its users by not just identifying problems but also facilitating concrete steps towards their resolution.

In a landscape that’s increasingly inundated with data yet starved for actionable insights, Axiom Cloud’s latest advancements represent a significant stride towards more efficient refrigeration management practices, ensuring that those at the helm are positioned for success.

About Axiom Cloud

Founded in 2020 and headquartered in San Jose, Axiom Cloud specializes in AI-driven refrigeration management solutions. The platform recognizes the evolving demands of retail grocery and cold storage sectors, focusing on delivering innovation without compromising on existing infrastructure. Backed by prominent investors, Axiom Cloud's technology stands at the forefront of changing how refrigeration issues are monitored and addressed.