Introducing DOZO: The Innovative AI System for Pharmacy Operations Starting June 2025

DOZO: Revolutionizing Pharmacy Operations with AI

Pharmacy operations can often be cumbersome, creating challenges for pharmacists and business owners alike. OX3 Co., Ltd. is tackling this head-on with the introduction of their innovative AI system, DOZO, set to launch in June 2025. This AI solution aims to ease the burden on pharmacists by automating patient medication history creation and consultation guidance.

OX3 is committed to advancing pharmacy digital transformation (pharmacy DX) and improving pharmacist working conditions. Ahead of the official release, a special campaign will offer 30 pharmacies a chance to use DOZO with no initial costs, along with a 14-day free trial.

Challenges Faced by Pharmacists

The pharmacy sector is witnessing significant change, transitioning from interpersonal to transactional engagements due to clinical labor shortages, contributing to increased burdens related to medication history creation. Even in established pharmacies, increasing operational demands have led to inefficiencies.

For pharmacists unfamiliar with typing or writing medication histories, this lack of proficiency can lead to wasted time and frustration. Reports indicate that on average, pharmacists spend 1 hour and 25 minutes per day documenting medication histories—more than 18% of their working hours. Furthermore, more than 60% of pharmacies have experienced overtime solely due to medication history tasks.

The stress resulting from these documentation pressures can also weigh heavily on pharmacists. According to surveys by the Japan Pharmaceutical Association, many pharmacists feel overburdened by medication history workload. This scenario illustrates how medication management represents a significant bottleneck for pharmacy operations, not just in terms of time but also regarding psychological stress.

DOZO's Impact on Workflow Efficiency

Pharmacies utilizing DOZO have observed remarkable reductions in documentation time from an average of 3.9 minutes per entry to just 1.5 minutes, a reduction of approximately 61.5%. By harnessing AI for automated and standardized data entry, pharmacists can reclaim vital time to focus on patient care instead of paperwork.

Features of DOZO

DOZO stands out with its user-friendly design and powerful capabilities, including:

1. Simple Operation: Built on the needs of pharmacists who may struggle with typing, DOZO offers an intuitive user interface that can be navigated by all pharmacists, even those unfamiliar with technology.
2. High-Quality Output: Leveraging the latest in generative AI, DOZO can produce content that mimics human writing style in mere seconds, ensuring efficient medication record creation.
3. Data Security: User privacy is paramount; DOZO ensures that no identifiable patient information is stored in its system, guaranteeing security for pharmacies and peace of mind for pharmacists.

Special Launch Campaign

In celebration of DOZO's upcoming release, OX3 is running a campaign that waives the ¥100,000 initial fee for the first 30 pharmacies that sign up. Additionally, a 14-day free trial will be provided to allow pharmacies to experience the system's capabilities firsthand and decide on continued use.

For those interested, sign up using the following link: DOZO Signup Form

About OX3 Co., Ltd.

Founded in July 2023, OX3 is a start-up dedicated to advocating pharmacy DX, merging hardware and software to symbolize a new era of healthcare innovation. With 20 years of experience in pharmacy management and online pharmacy operations, OX3 aims to create a better experience for healthcare providers, patients, and society alike, driving meaningful healthcare innovation.