#United States #Austin #igloo technology #OYO hotels #smart access

Enhancing Guest Experiences with igloo Smart Access Technology

OYO, a prominent player in the hospitality sector, is transforming how guests access their accommodations by implementing igloo smart access technology. This collaboration with Duve as an integrator allows OYO to streamline guest experiences from the moment they arrive.

A Shift from Traditional to Innovative

Historically, managing property access involved cumbersome manual check-ins and physical key exchanges, which often led to inconsistencies and operational bottlenecks. With the introduction of igloo's smart locks, this scenario is becoming a thing of the past. OYO can now provide a more efficient service while ensuring guest satisfaction through its integrated systems.

Seamless Operations

By utilizing igloo smart access technology, OYO simplifies its operational dynamics. Guests can enjoy a hassle-free experience, with automated check-ins and check-outs facilitated through a user-friendly interface. The integration allows for real-time communication across various booking channels, ensuring that guests remain informed and engaged.

This technological leap minimizes the need for a 24/7 front desk presence, giving guests the flexibility to check in or out at their convenience. Unique time-bound access codes generated automatically based on guest arrival times streamline this process, making it easy for OYO staff to manage late check-outs efficiently.

Efficiency at Scale

The application of this technology has seen igloo smart access adopted across over 600 OYO locations. The numerous benefits include enhanced operational efficiency and a significant reduction in the manual workload previously required for key management. Unique features such as easy updates for access codes keep the process secure and adaptable to changing guest needs.

Statements from Leadership

Anthony Chow, CEO of igloocompany, emphasizes the value of this partnership: "Partnering with OYO has fostered a synergistic relationship that harnesses the power of igloo's innovative keyless access solutions to transform hospitality operations. The aim is to redefine guest experiences while simplifying operational tasks."

Similarly, Ritesh Agarwal, CEO and Founder of OYO, notes, "Through a highly integrated ecosystem of partners, igloo has enabled us to maintain consistent service quality while ensuring secure and seamless check-in experiences. Their dedication and innovative drive make them an ideal partner in our journey towards excellence."

A Glimpse into igloocompany

Founded by Anthony Chow and Kelvin Ho, igloocompany specializes in state-of-the-art smart access solutions, offering a comprehensive range of products that focus on promoting a keyless world. Initially launched as igloohome, the company quickly garnered attention for its collaboration with platforms like Airbnb, aimed at enhancing short-term rental experiences.

Today, igloo's enterprise-focused division, iglooworks, caters to large-scale access management needs across various industries, including property and facilities management. With a significant presence in global markets, igloo reflects the future of access control technology.

The Future of Hospitality and Tech Integration

The collaboration between OYO and igloo heralds a new chapter in the hospitality industry, where technology is pivotal in delivering unique and seamless guest experiences. This partnership stands as a testament to the evolving nature of hospitality, blending tech-driven solutions with customer-centric service strategies.

As guests increasingly look for convenience and security, OYO's advanced integration with igloo smart access technology positions it at the forefront of an industry ready for transformation. Through innovation, the aim remains to set new benchmarks in customer service excellence, making every guest’s stay memorable and hassle-free.