#Japan #Tokyo #24/7 Software #NTT DOCOMO #Smart Stadium

NTT DOCOMO BUSINESS and 24/7 Software Join Forces for Smart Stadium Solutions

In a significant move for the sports and entertainment industry, NTT DOCOMO BUSINESS, Inc. has established a partnership with 24/7 Software, a leading U.S.-based facility management software as a service (SaaS) provider. This collaboration aims to introduce an innovative smart stadium solution designed to streamline operations across various venues in Japan, South Korea, and Taiwan.

Enhancing Venue Operations

The partnership between NTT DOCOMO BUSINESS and 24/7 Software marks a pivotal advancement in stadium management. The cloud-based platform provided by 24/7 Software will integrate numerous functionalities, such as incident management, visitor requests, and maintenance operations, into a unified mobile system. This comprehensive approach allows facility teams to gain real-time insights, leading to improved efficiency and enhanced visitor experiences.

With the stadium market evolving into multifunctional venues, operational complexities have increased, underscoring the necessity for such advanced solutions. NTT DOCOMO BUSINESS has been instrumental in the digital transformation of stadiums, and through this partnership, it will further facilitate operational efficiencies in the management of sports and entertainment facilities.

The Advantage of 24/7 Software

24/7 Software has built a strong reputation as a trusted management platform across North America's major professional sports leagues. Its system is specifically designed to handle multi-venue and multi-vendor operational frameworks, enabling centralized management of incidents. By utilizing a mobile application, staff can promptly check and update incident statuses, thereby ensuring that central control rooms remain informed about ongoing situations.

Moreover, the customizable APIs allow for seamless integration with external systems. This integration leads to an automated detection and notification process, which is crucial for facilitating rapid responses to incidents. According to reports, this approach has successfully reduced incident response times by around 25%.

Local Adaptation and Future Development

The implementation begins in Japan, where the Hokkaido-based Fighters Sports Entertainment Co., Ltd. has already adopted 24/7 Software at Es Con Field Hokkaido, showing tangible improvements in operations. NTT DOCOMO BUSINESS intends to establish a robust support structure tailored to the diverse needs of local sports organizations and venue operators.

This framework is expected to offer more than just system integration; it will comprehensively incorporate online ticketing, communication applications, and ICT technologies. Plans are already in place for expanding these smart stadium solutions into other arenas, commercial facilities, and urban development projects, with potential growth into the broader Asian market.

A Commitment to Excellence

Justin King, Executive Vice President of Sales and Marketing at 24/7 Software, expressed enthusiasm about the partnership, stating, "We're thrilled to partner with NTT DOCOMO BUSINESS to bring our platform to these three markets that share our deep passion for sports and entertainment. As the global leader in venue operations technology, we've learned firsthand what world-class organizations need to create safe, efficient, and exceptional experiences. Together with NTT DOCOMO BUSINESS, we look forward to delivering innovative, data-driven solutions that enhance safety and elevate the guest experience."

With this innovative collaboration, NTT DOCOMO BUSINESS and 24/7 Software are poised to redefine how venues operate, enhance the guest experience, and drive the future of smart stadium management. As the demand for smarter operational strategies continues to grow, this partnership may set a precedent for future collaborations in venue management across the globe.