#USA #Cerritos #Concierge Service #Cerritos Auto Square #Car Shopping

Cerritos Auto Square Launches Free Concierge Service

Cerritos Auto Square, recognized as the largest automotive mall in America, recently unveiled its groundbreaking Concierge Department, a complimentary service designed to assist car purchasers in Southern California. This innovation allows potential buyers to navigate the often overwhelming car shopping process with ease and confidence.

In today’s fast-paced world, purchasing a vehicle can be a daunting task. Many individuals struggle with limited time and knowledge when faced with the vast array of choices in the automotive market. Reed Amiri, President of Cerritos Auto Square, emphasized this challenge, stating, “Buying a car is a lot of work and often feels like an uphill battle.” Recognizing that many shoppers lack representation in the dealership space, the Concierge Department was established to fill this gap, providing a trustworthy support system.

Personal Assistance at No Cost

The Concierge service stands out for its unique approach; there is no pressure to buy, and assistance is provided free of charge. Customers can contact the department without any obligation, which distinctly separates it from traditional sales tactics prevalent in many dealerships. This service is funded by Cerritos Auto Square as a public service initiative, underscoring their commitment to customer satisfaction and transparency.

Concierge representatives are available to guide buyers through several crucial steps:

• - Identifying the Perfect Vehicle: They assess individual preferences to suggest models that best fit the buyer's needs.
• - Financing Guidance: Experts help shoppers understand their financing options and evaluate trade-in values.
• - Direct Introduction to Dealership Sales Experts: Once a vehicle is selected, the representative facilitates a personal introduction to the top salesperson at the dealer.
• - Negotiation Support: They assist in final price discussions, ensuring purchasers get the best deal.
• - Real-Time Issue Resolution: Throughout the purchasing experience, representatives remain accessible via phone or text to address any queries or concerns.

Commitment to Customer Protection

Cerritos Auto Square has cultivated a reputation centered on consumer trust, branded with their motto, “The biggest is the safest.” Amiri points out the advantage that large dealerships have over smaller ones regarding competitive pricing and service quality. Because the Cerritos Auto Square operates on a grand scale with numerous sales, they can provide an extensive range of discounted prices without sacrificing customer service.

Cerritos Auto Square stands out not only for its 24 side-by-side dealers but also for its impressive inventory, with nearly 10,000 vehicles available for selection. This unprecedented variety enables them to cater to a wide array of customer needs, from sedans to SUVs to hybrids.

A Leader in Automotive Innovations

Since its inception as America’s first auto mall, Cerritos Auto Square has continually evolved to meet the demands of the market and the needs of its customers. The recent addition of its 24th dealer — Volvo Cars Cerritos — exemplifies this commitment to expansion and innovation. “Only the largest auto mall could afford a free Concierge Department for all car shoppers,” Amiri stated, reinforcing the idea that scale allows for enhanced resources and services.

The introduction of the Concierge Department marks a significant milestone in the car-buying experience, offering a friendly, supportive, and informed approach to vehicle shopping. The Cerritos Auto Square Concierge service is more than just a new feature; it’s a reimagined concept that prioritizes customer advocacy in the often opaque world of car buying.

For those interested in learning more about the new Concierge Department, further details can be found on their website at cerritosautosquare.com/concierge.

Located at 10903 Auto Square Drive, Cerritos, CA 90703, Cerritos Auto Square invites all prospective car owners to experience a refreshing and modern way to shop for their next vehicle.