#Japan #Handa #MIM #Temi V3 #Incubion

Introduction to the Revolutionary Robot Tours

In September 2025, a landmark initiative took place at the MIZKAN MUSEUM (MIM) in Handa City, Aichi Prefecture, where fully automated robot-guided tours were introduced. This innovative project was supported by Incubion Inc. and Living Robots Co., which collaborated to create a unique experience for museum visitors.

The Guided Tour System

The central highlight is the 'Mimumin' robot, designed to autonomously guide attendees through the museum's 'Daiichi no Kura' area, sharing engaging narratives about the history and nuances of Japanese food culture. Previously, visitors had to rely on human staff for explanations, but with the introduction of this technology, the experience has been transformed into a self-guided, automated tour. Each tour lasts approximately 15 minutes, with the robot starting its presentations every hour at scheduled times.

Background of the Initiative

The MIZKAN MUSEUM has always aimed to provide an interactive and educational environment focused on Japanese food culture. The initiative to incorporate robots stemmed from a desire to enhance visitor engagement and automate certain aspects of the museum experience. After conducting a two-week pilot test in autumn 2024, the decision was made to fully implement the robotic tour system based on the positive outcomes observed.

Selection Process and Collaborations

During the pilot phase, various robotic systems were assessed, leading to the selection of the 'Temi V3', developed by temi USA Inc. To prepare for its integration, significant enhancements were made, including developing a method that simultaneously displayed exhibits corresponding to the robot's narrative. Additionally, both companies worked on the safety and automation aspects, ensuring low-risk operation.

Incubion took charge of scenario design and requirement specifications, while Living Robots conducted the system integration required for stable independent operation of the robotic solutions.

Positive Customer Feedback and Impact

Since the full launch in September 2025, visitor surveys have reflected a warm reception, highlighting comments such as “The robot's guiding was entertaining” and “Mimumin was adorable.” The museum staff has also positively endorsed this new approach, noting how it aids in building a sustainable operational framework for MIM.

Future Prospects

The collaborative experience and adaptability shown by both companies during the transition from pilot testing to full implementation serves as a successful example of practical robotic solutions. As the project evolves, both Incubion and Living Robots remain committed to delivering effective robotic solutions, resolving customer challenges, and further enriching the visitor experience in cultural and educational settings.

About MIZKAN MUSEUM

The MIZKAN MUSEUM offers an engaging perspective on the significance of Japanese food culture, allowing visitors to witness and participate in culinary history firsthand. Operating hours are from 9:30 AM to 5:00 PM (last admission at 3:15 PM), with a holiday closure every Thursday and for the New Year period. Advanced reservations via their website are recommended for those interested in visiting the museum, while access to the MIM shop remains free.

Contact for Robot Consultation

For inquiries regarding the robotic introduction, Incubion Inc. is located at Shinjuku, Tokyo, while Living Robots can be reached in Date City, Fukushima. Both companies specialize in the development and integration of advanced robotic solutions.

In conclusion, the MIZKAN MUSEUM's implementation of fully automated robot-guided tours not only enhances visitor engagement but also represents a significant step towards embracing technology in cultural dissemination and education.