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ZTO Express National Network Conference 2026

On January 20, 2026, ZTO Express (Cayman) Inc., a significant player in China's express delivery sector, convened its National Network Conference at its Shanghai headquarters. The event gathered executives and key stakeholders to discuss strategic objectives and operational insights, particularly in light of the directives established by the State Post Bureau during its 2026 National Postal Work Conference.

Focusing on Growth and Improvement

During the conference, the chairman, Meisong Lai, delivered an inspiring keynote titled "Striving Together, Advancing Steadily for the Long-run." He outlined ZTO's achievements in 2025, highlighting a parcel volume of 38.52 billion units—a remarkable 13.3% increase from the previous year. This continuous growth has allowed ZTO to retain its leading position within the industry for ten successive years, affirming its commitment to maintaining high service standards while adapting to a competitive landscape.

The company’s performance was discussed in relation to the evolving industry's dynamics, which were increasingly being shaped by government policies aimed at promoting regulated competition and consumer protection. ZTO’s robust service system and focus on enhancing service coverage have reinforced its reputation, contributing to the company’s successful transformation into a trusted name among clients and consumers alike.

Setting the Agenda for 2026

As the conference progressed, key priorities for 2026 were established, focusing on executing the State Post Bureau's directives while ensuring a balanced approach to quality and development. The objectives included improving operational safety, boosting service quality, and optimizing the logistics network. ZTO aims to enhance efficiency and foster a unified workforce, setting clear guidelines that emphasize accountability and results-driven progress.

Chairman Lai expressed gratitude to ZTO’s network partners and the entire workforce for their commitment and support over the past year. He reinforced the express delivery industry’s potential as a burgeoning sector with vast growth possibilities. The ongoing transition from sheer volume toward a quality-centric approach represents a critical phase for ZTO, necessitating a shift towards integrated logistics solutions.

Challenges and Opportunities Ahead

Lai highlighted the necessity for ZTO to be proactive in recognizing industry trends and aligning with best practices to enhance overall efficiency. He emphasized the importance of collaboration and competition, urging the organization to adopt concrete actions to ensure sustainable growth moving forward. This strategy includes embracing innovative logistics solutions to adapt to changing consumer demands and leveraging digital transformation within the industry.

ZTO’s business model focuses on cultivating strong partnerships, which enable the company to control essential logistical operations while promoting a scalable network partner approach. This strategy has proven effective, particularly in supporting the surge of e-commerce currently sweeping across China.

Commitment to Long-term Sustainability

In closing, ZTO remains steadfast in its commitment to adapt and thrive in an ever-evolving marketplace. The company seeks to underline its position as an industry pioneer through strategic initiatives that prioritize both quantity and quality. The goal is to establish a solid foundation for sustainable development, ensuring ZTO not only meets but exceeds operational objectives in the years to come.

As ZTO Express continues its journey through 2026 and beyond, it remains focused on the principles that drive success in the express delivery landscape—service quality, strategic innovation, and long-term sustainability.