#United States #San Francisco #Impact Awards #Tech for Good #Zendesk Foundation

Zendesk Foundation's 2025 Tech for Good Impact Award Winners Announced

On November 12, 2025, the Zendesk Foundation proudly announced the recipients of its fourth annual Global Impact Awards, recognizing remarkable nonprofit organizations committed to meaningful social and environmental change. These winners not only receive financial support but also access to Zendesk's AI-powered customer service tools.

A Commitment to Empowering Change

The Tech for Good program's impact this year is noteworthy, receiving over 500 applications—the most in its history. This surge reflects the program's influence on previous award recipients who have successfully leveraged their grants to expand their initiatives. According to Dr. Tiph Turpin, Vice President of Global Communications and Social Impact at Zendesk, the Impact Awards aim to provide changemakers with essential technology and resources to foster sustainable progress in their communities.

Winners from Around the Globe

This year’s awardees are set to utilize Zendesk’s technology to enhance their operations and improve their outreach:

Global Winners:

• - Disaster Accountability Project: This organization strives to improve disaster relief and humanitarian aid. With support from Zendesk, they plan to revolutionize their SmartResponse platform using AI Agents, facilitating interactions between donors and support organizations seamlessly.
• - Blue Marine Foundation: Focused on marine conservation, this charity will harness Zendesk’s resources to further its research on technology in marine protected areas, aiming to protect at least 30% of the ocean by 2030.
• - Respond Crisis Translation: This network provides language support for migrants and refugees in over 200 languages, and with Zendesk’s assistance, they will enhance their remote support capabilities significantly.
• - Kobo: Known for its data collection tools, Kobo will upgrade its services for over 32,000 organizations globally to better assist vulnerable communities and streamline humanitarian response efforts.

Winners in Latin America:

• - RET International: With a mission to support communities affected by violence and conflict, this nonprofit will utilize Zendesk to improve its case management processes for vulnerable youth.

European and Middle Eastern Winners:

• - She Code Africa: This organization focuses on closing the gender gap in technology and will develop a community support system using Zendesk’s technology for better engagement and management.
• - Madhi Foundation: They aim to address foundational learning challenges in India by creating a multilingual Parent Helpdesk leveraging AI Agents.

U.S. Winners:

• - USA Hello: This online resource center for immigrants will track misinformation trends and community responses, ensuring accurate information reaches those who need it most.
• - California Academy of Sciences: This educational body will transform its internal processes for better workflow and collaboration within its teams.

The Impact Beyond Funding

The recognition of these nonprofits exemplifies Zendesk Foundation’s commitment to social responsibility. As Dr. Mark Ruffo, Chief Advancement Officer at the California Academy of Sciences, stated, the Tech for Good Impact Award signifies more than just financial aid; it is a substantial investment into programs that empower underrepresented groups, particularly in STEM education.

Since its inception in 2018, the Zendesk Foundation has partnered with nearly 110 organizations and invested over $50 million in software donations, emphasizing its pledge to support effective service for all individuals, ensuring nobody is left behind. The winners for this year were selected through an extensive review process, showcasing the strength of their missions and the potential for transformative impact.

Conclusion

As we move forward, the dedication shown by these winning organizations, aided by the technological advancements and financial assistance from the Zendesk Foundation, heralds a promising future for addressing the world’s pressing issues. For more information regarding the winners and their initiatives, please visit the Zendesk Foundation's official page.