AI 'D-Smart' Revolutionizes Funeral Industry with Innovative Solutions

Revolutionizing the Funeral Industry with AI

In an era of rapid technological advancement, the funeral industry is not exempt from the need for digital transformation. The latest offering from Delight Co., Ltd., D-Smart, introduced officially on July 1, 2025, stands out as the first AI-powered marketing support system tailored specifically for the funeral industry. With the aging population in Japan driving demand for funeral services, businesses face severe labor shortages, particularly among small to medium-sized funeral homes.

Addressing Critical Labor Shortages

The pressing demand for funeral services, coupled with an ever-dwindling workforce, has left these providers overwhelmed with administrative tasks and marketing responsibilities. They often struggle to dedicate time to what matters most: providing compassionate support to grieving families. Feedback from our partnered funeral homes, obtained through the review site "Funeral Reviews," repeatedly indicates that they are burdened by marketing tasks, inhibiting their ability to focus on the funeral preparations themselves. Recognizing these challenges, Delight Co., Ltd. developed D-Smart to enhance operational efficiency in the funeral sector.

Overview of D-Smart Features

D-Smart brings to the table two principal service packages designed to ease the administrative burdens faced by funeral providers:

1. AI Pack: This service aids in streamlining administrative tasks through intelligent automation.
2. Customer Attraction Data Report: This package allows professionals to visualize customer feedback and marketing data effectively.

One notable feature is the Automated Billing Recognition, which allows the AI to read invoices effortlessly and accurately register the details. Let’s break down how it works in just three simple steps:

Step 1: Prepare Your Document

You can use either scanned or photographed copies of invoices in PDF or image format.

Step 2: Upload to the System

After preparing the necessary documents, upload them directly to D-Smart. Within seconds, the system will automatically extract and recognize the relevant billing information.

Step 3: Confirm and Register

Finally, after the AI processes the invoice, you can verify the extracted data and complete the registration in mere minutes. This significant reduction in manual entry means that providers can save time and implement accurate pricing information based on actual cases into the "Funeral Reviews" database, ensuring reliable information for future users.

Service Packages in Detail

1. AI Pack (Monthly Fee: ¥9,800)
- This package automates previously manual processes, boosting efficiency through AI:
- Automated Review Registration: Attach a survey, and the reviews are automatically recorded.
- Automated Response Generation: AI crafts personalized replies to customer reviews.
- Automated Case Registration: Invoice data is transformed into case records automatically.
- Telephone Interaction Analysis: AI assesses call content to improve customer engagement strategies.

2. Customer Attraction Data Report (Monthly Fee: ¥98,000)
- Utilize the extensive data accumulated in "Funeral Reviews" to inform and strategize marketing initiatives:
- Visualizes consumer evaluations of funeral homes.
- Analyzes trends based on location and selection preferences.
- Identifies areas for improvement to enhance customer attraction.

What You Need to Know About Utilizing D-Smart

- Official Launch Date: July 1, 2025
- Service Availability: Nationwide
- Pricing Structure:

- AI Pack: ¥9,800/month (includes all four features)
- Individual features available at ¥2,980/month each
- Customer Attraction Data Report: ¥98,000/month

D-Smart is designed to serve funeral homes listed on "Funeral Reviews," offering complimentary listings to ensure providers can address their marketing efforts and operational challenges effectively.

Understanding "Funeral Reviews"

"Funeral Reviews" (accessible at soogi.jp) was established to mitigate the emotional and logistical burdens faced by individuals choosing funeral services. We provide invaluable information derived from consumer feedback and detailed profiles of various funeral homes.

Key Features of "Funeral Reviews"

- Reliable Feedback: Genuine reviews from individuals with direct experience, authenticated through contact verification and documentation.
- Direct Access: Users can directly contact funeral homes without intermediaries.
- Completely Free: There are no initial fees or monthly charges, ensuring easy access to quotes and consultations without the need for member registration.
- Comprehensive Information: A wealth of resources, from pricing and real-life case studies to images and facility information for thorough comparisons.
- Always Available: Consultation and request services are offered 24/7 nationwide.