TOTO's IoT Restroom Service
2025-07-03 07:09:13

The Evolution of Public Restroom Solutions: TOTO's Innovative IoT Services

The Evolution of Public Restroom Solutions: TOTO's Innovative IoT Services



TOTO Corporation, headquartered in Kitakyushu, Fukuoka, is set to revolutionize the public restroom experience with its latest service, "TOTO CONNECT PUBLIC," launching on August 1, 2025. Building on its previous offering that began in June 2021, TOTO has incorporated user-focused features into its IoT-powered public restroom management system.

The initial service aimed to resolve common challenges faced by facility managers and has proven effective in streamlining maintenance and management processes. With the addition of the "User Connect Function," TOTO has rebranded the service to enhance user engagement while preserving the existing tools for facility administrators.

Enhanced User Experience through User Connect Function


The new User Connect Function includes a "Toilet Facilities and Congestion Navigation" feature, which allows users to check the occupancy status of restroom stalls directly from their smartphones. Users can also verify the availability of amenities, such as baby changing stations, and access facility maps to find restroom locations easily. Additionally, the service incorporates a "Toilet Issues Request" feature, enabling users to report problems like clogs or cleanliness issues directly to facility management via their smartphones.

This dual-focus service not only addresses the needs of restroom users but also improves the managing process for facility administrators.

Commitment to Sustainability


TOTO is dedicated to offering products that embody cleanliness, comfort, health, and environmental sustainability. By promoting its "Sustainable Products" line and leveraging IoT technology, TOTO aims to contribute to the creation of a richer and more comfortable society while being mindful of the planet.

Exploring the User Connect Features


The User Connect Function can be accessed by scanning a QR code, making public restrooms more user-friendly. The "Toilet Facilities and Congestion Navigation" feature provides real-time details about restroom occupancy and facilities, tailored to meet the needs of each user. The multi-language support, including English, Chinese, and Korean, ensures accessibility for a broader audience.

Another exciting aspect is the "Toilet Issues Request" feature. Users can report restroom conditions directly to administrators using their smartphones. This allows for quick responses to maintenance needs, greatly enhancing overall hygiene and user satisfaction.

Positive Feedback from Implementation Trials


Before the official launch, TOTO conducted pilot tests in commercial facilities, receiving positive feedback through user surveys highlighting the high satisfaction rates for the new User Connect Function.

Existing Features for Administrators


The system still includes essential tools tailored for facility managers:
1. Monitoring Function: Allows administrators to track restroom congestion in real time via their computers or smartphones. They can execute configuration changes for restroom equipment online in bulk.
2. Notification Function: The system sends out alerts based on certain triggers, helping ensure prompt responses to potential issues.
3. Data Collection and Analysis Features: By accumulating data, administrators can analyze restroom usage trends, enabling efficient planning for cleaning and maintenance schedules.
4. Optimal Cleaning Timing: Administrators will benefit from a planned refill schedule for soap and paper products based on real-time usage data.

In conclusion, TOTO's innovative approach to public restroom management through IoT is set to enhance user comfort and satisfaction dramatically. With the integration of user-centric features and a focus on sustainability, TOTO CONNECT PUBLIC stands as a testament to modern solutions for public facilities.

For inquiries regarding specific products compatible with TOTO's system, please contact TOTO Corporation directly.


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Topics Consumer Products & Retail)

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