New Research Reveals Over Half of U.S. Workers are Experiencing Burnout

Growing Burnout Among U.S. Workers: A Call to Action

Recent findings from Eagle Hill Consulting reveal that a staggering 55% of the U.S. workforce is currently grappling with burnout. This serious issue not only affects employees' mental health but also significantly undermines organizational performance, customer service, and staff retention. As we approach the holiday season, anxiety and workload tend to increase, making this data particularly urgent.

Melissa Jezior, the president and CEO of Eagle Hill Consulting, emphasizes the pressing nature of this research. "Burnout isn't just an employee issue; it's a performance, customer service, and retention challenge. It's crucial for leaders to delve deep into understanding the reasons behind burnout within their teams. By adopting practical strategies, organizations can enhance employee performance, thereby driving overall success."

The report underscores that burnout has pervasive effects: 72% of surveyed employees stated that it hampers their efficiency, while 71% noted a decline in their overall job performance. The struggle doesn't end there; burnout constraints the ability of workers to provide satisfactory customer service (65%), fosters a decline in innovative capacities (64%), and affects regular attendance (56%). Furthermore, it heightens turnover rates, with employees experiencing burnout being nearly three times more likely to consider leaving their jobs in the next year.

Younger employees appear to be particularly vulnerable to burnout. Statistics reveal that 66% of Gen Z workers, 58% of Millennials, 53% of Generation X, and 37% of Baby Boomers report feelings of burnout. Remote and hybrid workers face higher burnout rates as well, clearly indicating a broader systemic issue that transcends just in-office environments.

Interestingly, employees attribute burnout equally to two factors: 50% cite the work itself—such as workload and task types—and 50% attribute it to interpersonal dynamics and collaboration issues in the workplace. Despite this, many employees feel unsupported; only 42% of those experiencing burnout have approached their managers about it, and of those who speak up, a concerning 42% say their managers take no action. This continuing cycle of unaddressed concerns can be detrimental to workplace morale and productivity.

Since 2020, Eagle Hill Consulting has been analyzing the situation surrounding burnout through surveys targeting full-time U.S. employees. The findings presented in the report stem from the Eagle Hill Consulting Workforce Burnout Survey 2025, which collected insights from over 1,400 participants across a national sample.

With the holiday rush around the corner, the stakes are high for businesses to recognize and address these findings. Decisions made now regarding workplace culture and employee care could significantly influence operational outcomes in the coming year. As stated by Jezior, the last months of the year are pivotal for employees, and failing to support them can lead to critical performance dips during peak business periods.

Eagle Hill Consulting has built a reputation for offering innovative management consulting services in various areas, including organizational performance and talent management, tailored to meet the unique challenges faced by Fortune 500 companies, government entities, and global nonprofits. As we move forward, it's essential for organizations to prioritize employee wellbeing to foster a resilient, efficient workforce ready to face future challenges.