#Japan #Tokyo #Marketing Association #Email Support #Online Webinar

Elevate Your Email Support Skills with Our Free Webinar!

As part of its initiative to empower customer service representatives, Marketing Association Inc., based in Taito, Tokyo, will host a free online seminar titled "[Learn from a Mail Support Agency!] Email Response and Writing Course" on December 24, 2025. This engaging webinar is designed for individuals looking to enhance their email communication skills and gain confidence as customer support professionals.

What You Will Learn

Participants in this online course will have the opportunity to dive into the foundations of email support. The seminar aims to equip customer support staff with essential knowledge regarding contact center email communication. Structured as an informative webinar, attendees will watch instructional videos followed by review tests, ensuring a robust understanding of the material.

The course will cover effective writing techniques and strategies for structuring emails, making it ideal for those with little experience in email support or anyone wanting to boost the quality of their communication.

Don't miss this final opportunity to attend before the end of the year!

Key Benefits for Participants

• - A solid introduction to email support essentials.
• - Techniques to overcome any anxiety associated with email responses.
• - Assurance that you’re providing customers with the appropriate level of service.
• - Confidence-building methods for crafting optimal email responses.
• - Useful insights for training employees who handle customer queries.

At the end of the seminar, participants will be encouraged to complete a feedback survey. In return, those who participate will receive a complimentary collection of "Frequently Used Email Templates for Customer Inquiries."

Schedule Overview

The seminar is set to take place on December 24, 2025, from 14:00 to 15:00 (access opens at 13:55). Utilizing Zoom for a seamless online experience, the agenda is as follows:


Participants can rest assured that their faces and voices will not be displayed, allowing for a comfortable learning experience.

How to Participate

To take part, simply register through the provided links and you will receive the Zoom access URL via email after registration.

Company Information

Marketing Association Inc. is dedicated to providing exceptional call center support and BPO operations. The company has a proven track record and aims to enhance the skills of customer service employees across industries. For more details about our services, visit our corporate website: Marketing Association.

Make sure to seize this opportunity to refine your email support skills – sign up for the webinar today!