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Exploring AI in Telecommunications: Insights from Telco Days 2026

As the digital landscape continues to evolve, the role of Artificial Intelligence (AI) in telecommunications has emerged as a crucial focus. The upcoming Telco Days 2026 is set to highlight these advancements while addressing the pressing issues of network security. Organized by Software Mind, this online conference will take place on November 6 and aims to bridge the gap between AI experimentation and tangible results in the telecom sector.

A Gathering of Industry Leaders

The conference features prominent leaders from Telefónica, Amdocs, IBM, and several others. With a lineup of expert speakers, attendees can expect comprehensive discussions centered around the theme, "Roadmap to Agentic AI and Safer Networks." These discussions will include not only the technological aspects but also the real-world implications of AI in operations, fraud prevention, and customer service.

Key Topics of Discussion

One of the standout presentations will be delivered by Jason Bryan from ROCCO, who will present findings from a survey of over 300 telecom executives. His insights will tackle pertinent questions such as:

• - What use cases justify the investment in AI?
• - Why are pilot projects often delayed before scaling?
• - How can we differentiate between genuine ROI and mere hype?

Additionally, Andrzej Dragan, a prominent physicist from the University of Warsaw, will shed light on whether machines can truly think. This engaging discourse will challenge conventional notions of intelligence and AI capabilities in telecommunications.

Innovations in AI Applications

Next Mobile will reveal how generative AI impacts both the fraudsters and the protective systems in place. While AI can facilitate fraudulent activities, it is equally important in developing countermeasures to combat these threats. This dual perspective is vital for understanding the complex dynamics at play.

Moreover, Software Mind will present a roadmap for its new signaling firewall, Amplitiv, which is designed to enhance network security and signaling integrity. The contributions from Telefónica, Tallence, and Amdocs will delve deeper into operational transformations, particularly in billing services and monetization engines. For instance, Telefónica will discuss how nearshore service delivery is revolutionizing the billing model, making operations more efficient and reliable.

The Implications of AI on Service Quality

Dawid Mielnik, head of the telecommunications division at Software Mind, emphasizes the need for a robust understanding of AI within network operations. “AI in telecommunications is now beyond the stage of mere feasibility demonstrations. Operators are realizing that while autonomy reduces workload, it also raises stakes considerably,” he notes. A single poor decision driven by AI can significantly damage service quality and erode customer trust, thus presenting real operational risks.

Join the Discussion

Participating in Telco Days 2026 offers a unique opportunity to learn from industry veterans about the practical applications of AI and the importance of safeguarding networks. The event will run from 9 AM to 5:30 PM (CET), and every session will be available for on-demand viewing later on. Attendees will leave with actionable insights drawn from the experiences of teams deploying AI in real production environments.

Register for free by visiting softwaremind.com/events/telco-days-2026.

About Software Mind

With more than 25 years of experience in network engineering for operators, Software Mind is an international technology partner specializing in software development and consulting services. Their emphasis on AI accelerators enables businesses to leverage AI, cloud, and data expertise to create measurable business value. They are at the forefront of developing robust products like Amplitiv, addressing critical areas of network security, signaling, and voice operations.