#United States #Denver #Vertafore #Insurance Technology #ReferenceConnect AI

Vertafore Launches ReferenceConnect AI

In an exciting development for the insurance industry, Vertafore has announced the launch of ReferenceConnect AI, an innovative platform designed to significantly enhance the way insurance professionals access trusted knowledge. This new tool, unveiled at Accelerate 2026 in Las Vegas, harnesses the power of artificial intelligence through the Vertafore Velocity AI Platform to provide users with quicker, more reliable answers.

What is ReferenceConnect AI?

ReferenceConnect AI is an advanced, AI-driven experience that bridges the gap between the vast knowledge within the insurance sector and the professionals seeking quick, dependable answers. By integrating natural language processing capabilities with an extensive database containing over one million verified documents sourced from more than 75 industry publishers, it can deliver answers up to 80% faster than traditional methods. This tool is particularly crucial in an industry where making informed decisions can significantly impact client interactions and business outcomes.

Main Features and Benefits

The standout feature of ReferenceConnect AI is its ability to synthesize complicated insurance content into straightforward, easily digestible information. Insurance professionals engaging with the platform will benefit from:

• - Faster Information Retrieval: Users can expect answers at unprecedented speeds, facilitating better decision-making across various operational areas like underwriting and client service.
• - Trustworthy Content: Unlike generic AI search tools, ReferenceConnect AI focuses exclusively on insurance-specific queries, delivering answers fortified with citations from reputable sources. This capability helps reduce errors and minimizes risks in a heavily regulated environment.
• - Support for Increased Search Requests: Already, the platform handles approximately 3.5 million searches annually, underlining its effectiveness and the pressing need for reliable information in the sector.

Real-World Applications

Renae Parent, managing principal for national casualty practice, risk management at EPIC Insurance Brokers & Consultants, emphasizes that in risk management, relying on conjectural information is not an option. She expresses that what sets ReferenceConnect AI apart is its foundation in reliable content, making it an indispensable tool for underwriters. The conversational search interface makes navigating complex information efficient, allowing teams to act swiftly and decisively.

On the sidelines, Vertafore's Chief Product Officer, James Thom, asserts that the unique challenge for insurance professionals is not merely finding information—it's ensuring that this information can be trusted. By fusing the rapid answer generation capabilities typical of AI with the authenticity of established insurance content, ReferenceConnect AI presents professionals with a robust assistance tool that transforms how they operate.

Future Prospects

As part of Vertafore's overarching strategy to infuse AI into everyday workflows, ReferenceConnect AI is poised to evolve further. There are plans to integrate with existing AI tools utilized by agencies, MGAs, and carriers, which will enhance the functionality allowing users to ask complex questions and retrieve responses directly within their familiar systems.

This evolution signals a significant shift in how insurance knowledge is managed and accessed, moving from a paradigm of friction and inefficiencies to a more streamlined process that encourages growth and adaptability. The emergence of ReferenceConnect AI underscores Vertafore’s role as a leading innovator dedicated to enhancing the insurance ecosystem.

About Vertafore

Based in Denver, Colorado, Vertafore is committed to powering Distribution Velocity, which refers to accelerating every facet of the insurance value chain among agencies, MGAs, and carriers. By leveraging cutting-edge technology like the new AI platform, Vertafore aspires to eliminate distribution-related delays, thus empowering insurance professionals to work more effectively and efficiently.

In this new era, characterized by rapid changes and increasing demands for sustainability, tools like ReferenceConnect AI will surely play a pivotal role in redefining how insurance professionals operate, enabling them to serve clients better and stay ahead of industry trends.