#Japan #Tokyo #management support #Lumission #renovation service

Lumission Launches Innovative Service for Home Renovation Companies

In a significant move aimed at bolstering the home renovation industry, Lumission, a company based in Tokyo's Minato ward, has launched the "President's Avatar (for Home Renovation Companies)", a comprehensive management support service specifically designed for housing firms and construction contractors. This initiative seeks to streamline sales methods, proposal strategies, site management, customer relations, and management decisions that are often too personalized to be effective on a broad scale.

Addressing a Crucial Need in the Industry

Amid increasing challenges within the housing and renovation sector—including fierce price competition, inconsistent sales performances, and unstable referrals—Lumission's new service comes as a timely solution. Many companies face the escalating issues of:

• - A multitude of competitors leading to price wars
• - Significant differences in contract rates depending on the sales staff
• - An unreliable flow of customer referrals and testimonials
• - Weak follow-up with clients post-project
• - Achieving orders without corresponding profits

The current state sees many businesses heavily reliant on specific individuals, likely the company president or senior sales staff, resulting in a chaotic response to daily customer management and site oversight. This dependency often impedes progress towards improved management and profit structuring.

In a race to secure more orders, many companies neglect essential elements like referral pathways, customer follow-ups, maintenance contracts, and lifetime value (LTV) planning. This neglect often leads to decreased profit margins and increased customer acquisition costs.

Innovative Features of the New Service

Lumission's newly launched service is offered at no registration fee and provides unique features including:

• - Specialized management analysis for renovation companies
• - Visualization of gross profit, LTV, referral rates, and revenue structures
• - Development of customer relational strategies that foster referrals
• - A structured framework to break away from individual-focused sales approaches
• - Unlimited free management consultations

This service focuses not only on sales support but also on aligning various aspects of customer relations, profit margins, sales practices, organizational structure, and overall management.

Changes Observed in Implementation

Businesses that have adopted this management support from Lumission are already witnessing positive changes such as:

• - Improved customer referral rates
• - Higher customer LTV
• - Increased reproducibility of sales proposals
• - Enhanced profit margins
• - Reduced dependency on individual sales or management figures

Why Offer Services for Free?

Lumission believes in a management philosophy termed the "Five Benefits Management" that balances five key perspectives: the company, employees, customers, society, and future generations. The home renovation sector plays a vital role in shaping the living environments of people, thus providing this service free of charge is an opportunity to help business owners refine their management strategies and customer value propositions.

For more information or to register for the President's Avatar, visit Lumission.

The Future Ahead

Going forward, Lumission plans to:

• - Publish success stories from renovation companies
• - Offer industry-specific LTV maximization reports
• - Conduct seminars focusing on management strategies for housing firms
• - Strengthen collaborations with general contractors, real estate companies, and construction firms

These steps aim to fortify management support and ultimately contribute to sustainable growth and enhanced customer satisfaction within the home renovation industry.

Company Overview

• - Company Name: Lumission Inc.
• - Location: 2-16-1, Konan, Minato Ward, Tokyo, Japan
• - Business Nature: Management Support and Consulting for Small and Medium Enterprises
• - Website: Lumission Official Site
• - Contact: Contact Us