#United States #Data Security #West Point #Cybersecurity Incident #Thayer Hotel

The Historic Thayer Hotel Data Security Incident

The Historic Thayer Hotel, located in West Point, N.Y., has recently issued a notification to customers regarding a significant cybersecurity incident that may have compromised personal data. On September 19, 2025, unauthorized access to their computer systems was detected, leading to an investigation that concluded on October 17, 2025. The investigation found that sensitive information was exposed, affecting certain individuals.

What Information Was Exposed?

The data breach involved the exposure of personal information such as individuals’ names, driver's license numbers, passport numbers, dates of birth, and state identification card numbers. In a few incidents, there may have been unauthorized access to Social Security numbers as well. As of now, the hotel has not received any reports of identity theft or fraud directly resulting from this incident, but they are taking the matter seriously.

What's Being Done to Protect Affected Individuals?

In response to this incident and out of an abundance of caution, The Historic Thayer Hotel is offering free credit monitoring services for a year to impacted individuals. This service is provided by Kroll Security and aims to help affected customers safeguard their identities and monitor any suspicious activity related to their credit.

Those individuals eligible for these services can enroll through a dedicated website, which has been set up to provide further information on the matter and serves as a platform for registration. Customers are encouraged to visit thethayerhotel.kroll.com to access these resources. Additionally, a complete notice regarding this event is also made available on this website.

Recommendations for Customer Vigilance

In light of this information breach, The Historic Thayer Hotel advises all affected individuals to remain vigilant against possible identity theft. To assist in this, they recommend the following steps:
1. Fraud Alert: Place an initial fraud alert on your credit file, which can help prevent new accounts from being opened in your name.
2. Security Freeze: Consider placing a security or credit freeze on your credit report to restrict access.
3. Credit Report Access: Obtain a free copy of your credit report annually from the three major credit reporting agencies to monitor your credit status. This can be done through annualcreditreport.com.

How to Place a Fraud Alert or Security Freeze?

Individuals can initiate a fraud alert or security freeze by contacting the following credit bureaus:

• - Equifax: Fraud Alert, P.O. Box 105069, Atlanta, GA 30348-5069; 1-888-298-0045
• - Experian: Fraud Alert, P.O. Box 9554, Allen, TX 75013; 1-888-397-3742
• - TransUnion: Fraud Alert, P.O. Box 2000, Chester, PA 19016; 1-800-916-8800

Commitment to Privacy

The Historic Thayer Hotel emphasizes its commitment to preserving the privacy of personal information in its possession. They have implemented extensive measures to protect customer data and are continually reviewing and enhancing security protocols to prevent future incidents. The hotel takes this situation seriously and is fully dedicated to safeguarding the personal information of all associated individuals. For further inquiries, affected individuals can reach out at (866) 291-7123 from 8 AM to 5:30 PM Central Time, Monday through Friday.

This incident serves as a crucial reminder for all businesses to prioritize data security threats and the potential ramifications they can have on consumer trust and safety.