SmartCustomer by Sitejabber: A New Way to Discover Fashion Brands for Consumers

SmartCustomer: A New Era in Fashion Brand Discovery



In a saturated marketplace where consumers often feel overwhelmed by choices, SmartCustomer emerges as a game changer. Launched by the creators of Sitejabber, this pioneering brand discovery platform promises to redefine how shoppers connect with fashion brands. With an expansive database that includes over 500 brands, ranging from renowned fashion giants to niche boutiques, SmartCustomer aims to provide a tailored shopping experience that aligns with individual preferences and values.

The Spark Behind SmartCustomer



In the digital shopping landscape, consumers are increasingly wary of the authenticity of brand endorsements. A recent survey by Vox Media and The Verge revealed that a staggering 76% of U.S. adults perceive online search results, particularly on platforms like Google, as heavily influenced by sponsored content. This growing skepticism provided the impetus for the creation of SmartCustomer. According to Michael Lai, CEO and co-founder of Sitejabber, the platform was developed to offer shoppers a direct and clear pathway to discover brands that resonate with their personal style and ethical beliefs.

The new platform categorizes brands using intuitive filters, allowing consumers to easily navigate through options based on size, price, style, and more, ensuring a more inclusive shopping journey. This approach stands in stark contrast to traditional review platforms that may prioritize advertisements over user experience.

Features of SmartCustomer



SmartCustomer features 17 powerful search filters designed to enhance the user experience. Shoppers can filter results based on criteria such as:
  • - Size range: Whether standard, tall, petite, or plus sizes, consumers can easily find brands that accommodate diverse body types.
  • - Price range: Whether they are looking for budget-friendly options or high-end designer clothes, SmartCustomer allows shoppers to set their financial parameters.
  • - Shipping times: Users can select brands that meet their immediacy needs, ensuring timely delivery for special occasions.
  • - Product styles: Shoppers can look for specific styles, be it casual, formal, or activewear.

Each brand is thoroughly researched to guarantee reliable, unbiased, and fact-based information, empowering consumers to make informed purchasing decisions. This means that shoppers can trust that what they see on SmartCustomer accurately represents each brand without the influence of marketing budgets.

A Platform for Both Consumers and Brands



What sets SmartCustomer apart is its commitment to supporting smaller brands that may not have the marketing clout of larger retailers. By providing an equal platform, SmartCustomer opens doors for emerging labels that cater to niche markets, creating a balanced playing field in the crowded fashion industry. As stated by Lai, this ethos is essential in fostering a community where both consumers and brands benefit.

Looking Ahead



SmartCustomer plans to further expand its database by onboarding even more brands and enhancing its filtering categories, continuously evolving to better serve shopper needs. The platform also aims to allow brands to create and manage their own verified profiles on Sitejabber, ensuring all information remains accurate and up-to-date.

As shopping habits evolve, so too must the tools consumers use. With the unveiling of SmartCustomer, Sitejabber is setting a new standard for brand discovery—one that prioritizes transparency and personalized experiences.

To explore this innovative platform, head on over to SmartCustomer and discover your next favorite fashion label today!

Topics Consumer Products & Retail)

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