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PuroClean Disaster Services and Agentech: A Strategic Partnership for Enhanced Claims Management

In an era where accuracy and compliance in claims management have become more crucial than ever, PuroClean Disaster Services is taking bold steps to improve its restoration business. As the largest franchise operator within the PuroClean Network, PuroClean recently announced its collaboration with Agentech, an innovative provider of AI-driven solutions, to modernize its claims operations.

As restoration companies face increasing claims volumes and complex regulatory requirements, the need for precise estimates and proper documentation has never been more pressing. To address these challenges, PuroClean is implementing Agentech's advanced digital workforce, aiming to standardize estimating processes and enhance the quality of documentation across their services.

One of the standout features of Agentech's AI workflows is their ability to continuously scrutinize estimates and job documents. They ensure that all billable items are accurately represented and follow established industry standards. This means that equipment usage is validated, while carrier-specific compliance rules are rigorously adhered to before submissions are made. With such technology, PuroClean is positioned to significantly reduce the instances of rework and delays in payments, providing a smoother client experience.

Operating with seven diverse carrier guideline frameworks, PuroClean has leveraged this platform to streamline operations, enhancing efficiency when setting up, monitoring, and dismantling equipment across various job locations. This standardization not only improves estimation accuracy but also helps in identifying potential revenue opportunities earlier within the claims lifecycle.

Keegan Trudgen, a PuroClean franchise owner, remarked on the transformative power of the platform: "This tool provides immediate insights into documentation gaps and missed revenue opportunities, reinforcing best practices and ensuring alignment with carrier expectations." Since adopting Agentech’s system, PuroClean has reported an increase of about $225 in previously unrecognized revenue per claim file.

This development is a win-win for PuroClean and its carrier partners, as they benefit from faster claim resolutions and fewer disputes due to the increased precision in submissions. Robin Roberson, President and Co-founder of Agentech, emphasized the industry's pressures, stating that restoration providers are expected to do more with less, all while maintaining exacting documentation standards. "Our digital AI coworkers enable teams to apply carrier-specific logic and industry best practices at scale, improving both financial outcomes and claims quality, all in real-time," he explained.

Looking to the future, PuroClean plans to further utilize Agentech’s platform to reinforce operational standardization and bolster collaboration with insurers and third-party administrators (TPAs). This reflects a broader trend towards intelligent automation, emphasizing accuracy and compliance while facilitating scalable growth in the complex claims ecosystem.

Both Agentech and PuroClean Disaster Services will participate in the upcoming INTRConnect 2026 Conference, where they anticipate valuable interactions with insurance carriers, TPAs, independent adjusters, and restoration professionals interested in the practical applications of AI in claims management. This collaboration showcases PuroClean’s innovative approach in navigating modern challenges while ensuring quality and efficiency in their services.