#United States #Lexington #Nexus Water Group #Kentucky American #Water Service Corp

Kentucky American Water Expands Its Services with New Acquisition

On June 1, 2026, Kentucky American Water, a significant player in the U.S. water and wastewater utility sector and a subsidiary of American Water Works Company, Inc. (NYSE: AWK), announced its successful acquisition of the Water Service Corporation of Kentucky. This strategic move expands the company’s reach, adding nearly 7,600 customer connections from two utility systems, located in Clinton and Middlesboro, Kentucky. The broader vision behind this acquisition aligns with American Water's ongoing efforts to meet the growing demand for reliable water services.

Welcome to New Customers and Employees

With the acquisition completed, Kentucky American Water welcomes approximately 13 employees from the Water Service Corporation who previously dedicated their services to the local community. The company's president, Rob Burton, expressed enthusiasm about welcoming new customers and employees alike. He shared, "We look forward to serving our 6,300 new customers and ensuring a smooth transition, leveraging the expertise of those who know these operations best."

This acquisition marks a pivotal enhancement in Kentucky American Water’s mission to provide safe, clean, and affordable water services. The company is known for putting customer needs at the forefront, which is crucial as they extend their service area to include new communities.

Strategic Expansion

This acquisition is part of a larger initiative by American Water, a company recognized as the largest regulated water and wastewater utility provider in the United States. In May 2025, American Water announced its plans to acquire Nexus Water Group systems across multiple states. This bold move not only signifies growth for the company but also highlights its commitment to delivering value to its customers, employees, and shareholders.

The necessary approvals from state regulatory commissions and governmental entities were finalized by May 21, 2026, enabling Kentucky American Water to officially complete the purchase shortly after.

Seamless Transition for Customers

Recognizing the importance of customer experience, Kentucky American Water is committed to ensuring a seamless transition for the new customers. All current clientele will receive detailed information, ensuring they are well informed during this change. Moreover, a newly dedicated webpage has been created on the company’s site under Customer Service and Billing to provide easy access to information tailored for these customers.

New customers will benefit from an array of services including the MyWater online account management system and flexible payment options. Additionally, assistance programs are available to help qualifying customers manage their bills effectively, reflecting Kentucky American Water's commitment to serving those in need.

About American Water

American Water has a rich history dating back to 1886 and is a company that prides itself on its extensive service footprint that spans across 14 states and various military installations. They are focused on delivering reliable and affordable drinking water as well as wastewater services to approximately 14 million people.

Kentucky American Water specifically, with around 150 employees, serves approximately 550,000 residents, positioning itself as a community-centered utility

In conclusion, the successful integration of the Water Service Corporation into Kentucky American Water stands not only as a testament to the company’s growth strategy but also highlights its commitment to enhancing the quality of life in the communities it serves.

For more information, visit American Water’s official website and follow Kentucky American Water on their social media platforms.