#United States #Houston #CenterPoint Energy #Red Flag Warning

CenterPoint Energy Resumes Normal Operations

Following the expiration of the Red Flag Warning issued by the National Weather Service, CenterPoint Energy has returned to its regular operational status. This shift comes as the risk of fire weather and strong winds dissipates across the Greater Houston area. Throughout the recent weather conditions, the company reported that nearly 99% of its customers experienced no outages, highlighting the resilience and readiness of their infrastructure even during challenging circumstances.

Precautionary Measures Taken

Over the preceding days, CenterPoint Energy undertook several precautionary actions to prepare for adverse weather conditions that could lead to fire hazards. Key measures included:

• - Inspection of Power Lines: The company conducted thorough inspections of power lines situated in areas identified as having heightened fire risks. They proactively cleared away hazardous vegetation and made necessary repairs to ensure the safety of their power delivery systems.

• - Safety Protocols for Natural Gas Facilities: Similar inspections for natural gas facilities were performed, clearing any potential fire hazards nearby in advance of the weather changes.

• - Adjustment of Safety Settings: CenterPoint adjusted the safety settings of certain power lines to ensure additional precautions were in place from noon to 9 p.m. during periods of high winds.

• - Deployment of Additional Crews: The company stationed crews and contractors to be on standby for any power outages or interruptions to natural gas services.

• - Collaboration with Emergency Services: CenterPoint Energy proactively communicated with local emergency agencies and coordinated efforts with state and county leaders to share vital information regarding the weather risks.

• - Customer Communications: Approximately 330,000 customers in areas like Cypress, Fort Bend, and Katy were informed via phone, text, or email about potential outages due to the heightened fire danger, ensuring that residents were kept in the loop throughout this alert period.

Acknowledgments and Future Precautions

Tony Gardner, the Senior Vice President and Chief Customer Officer of CenterPoint Energy, expressed gratitude towards customers for their understanding during temporary outages. He emphasized the importance of safety during these events and noted that while the immediate weather risks have passed, it’s prudent for customers to enroll in the Power Alert Service® for future updates and timely information regarding their electric service.

Customers are encouraged to enroll to receive detailed outage notifications, estimated restoration times, and personalized updates via calls, texts, or emails. This proactive approach not only helps keep residents informed but also ensures that the community remains prepared for any upcoming weather events that may pose risks to utility services.

To stay updated on the latest developments related to CenterPoint Energy's operations in the Greater Houston area, customers can follow the company on social media under the handle @CenterPoint_TX.

For additional inquiries, customers may reach out via email to Communications@CenterPointEnergy.com.

CenterPoint's commitment to safety and service continues to be central to its operations, ensuring customers have reliable energy solutions even in the face of adverse weather conditions.

Conclusion

With the recent weather threat lifted, CenterPoint Energy emphasizes the importance of community preparedness and continuous safety measures. By ensuring their systems are robust and keeping customers informed, they aim to provide peace of mind in all circumstances. CenterPoint Energy remains dedicated to the well-being of the populations it serves, safeguarding both infrastructure and customer trust as they navigate future challenges together.