#Japan #Nagoya #Comfort Hotels #Emergency Training

Comfort Hotels Enhancing Community Safety

On November 25, Comfort Hotels Japan executed an emergency training day at the Comfort Hotel Nagoya Shinkansen-guchi, in collaboration with the Aichi Prefectural Police. The aim was to simulate a situation where a woman, a potential victim of stalking or harassment, seeks refuge in the hotel. This initiative is part of their broader "Safe Haven Stations" program aimed at supporting vulnerable individuals in distress.

The training exercise stemmed from a presentation at the 2025 National Crime Prevention CSR Promotion Conference, where Comfort Hotels Japan introduced their initiative to protect women and children. The Aichi police encouraged the company to perform practical training sessions to strengthen their response effectiveness in real-life situations.

Two different scenarios were developed for the training:
1. A woman feeling threatened by an unknown male would rush into the hotel seeking safety. The hotel staff was trained on how to respond to such cases, focusing on ensuring the guest's safety and informing law enforcement.
2. A woman, facing harassment from an ex-partner, would enter the hotel asking for help. The training here emphasized providing support to the victim and coordinating seamlessly with the police in handling the incident.

The 24-hour operational capacity of hotels like Comfort means they can effectively serve as immediate sanctuaries for those in distress. The concept of a "Safe Haven Station" is designed to aid those who have been subjected to crimes such as stalking, violence, or abduction. During the training, hotel staff practiced how to protect victims and make appropriate calls to authorities, reinforcing their role in the community.

To enhance visibility, 98 Comfort Hotels across the country display a distinctive "Safe Haven Station" sticker, reinforcing their commitment to community safety. The staff's participation was rigorous; one participant remarked on the potential danger to themselves during such scenarios, highlighting the serious nature of their role.

Comfort Hotels is dedicated to leveraging its infrastructure as a pivotal resource for community security. Their hotels serve not just as places to stay but as safe spaces for individuals in the midst of crises. The goal is to foster a sense of security in neighborhoods by offering reliable refuge.

The training on November 25 involved various staff members learning critical response procedures, including:

• - Protecting the individual who has sought help
• - Guiding them to a safe location
• - Notifying and collaborating with police
• - Ensuring security until police assistance arrives

The emphasis throughout the training was on building protocols that allow for rapid, efficient responses to emergencies. With the real-time stress and challenges of handling such situations simulated, staff are better positioned to act decisively during actual incidents.

In pursuing this training initiative, Comfort Hotels aims to strengthen its position as a vital community resource and ensure safety for all. The company is looking to enhance its operational protocols continuously and offer its personnel avenues for improvement in victim support and emergency response.

Company Overview

• - Name: Comfort Hotels Japan
• - Address: 1-6-3 Nihonbashi Bakurocho, Chuo-ku, Tokyo 103-0002
• - CEO: Takahiko Ito
• - Established: September 2000
• - Capital: 20 million yen
• - Website: Choice Hotels Japan

As a master partner of Choice Hotels International, Comfort Hotels Japan manages the franchise for various hotel brands in Japan, including Comfort Inn and Ascend Hotel Collection, among others.