The Impact of Compuru on ROXX's Labor Management
In a significant move aimed at enhancing productivity, ROXX Inc. has recently implemented Compuru, an automation SaaS designed to streamline labor management specifically through reminder functions. Prior to this implementation, the employees of ROXX, which is headquartered in Shinjuku, Tokyo, were spending approximately 20% of their time on labor-related reminders, leading to inefficiencies that needed addressing. The collaboration with ThinQ Healthcare, based in Roppongi, Tokyo, has proven to be beneficial for ROXX in optimizing its internal processes.
Background Before Compuru
Before the integration of Compuru, the employee task reminders were primarily administered through Slack, coupled with direct verbal prompts and pop-up notifications upon logging into their PCs. However, this manual approach resulted in a chaotic workflow. Notifications on Slack often got buried in the conversation threads, and re-sending reminders through direct messages to unresponsive employees became a cumbersome routine. This led to an excessive workload on supervisors, who often had to step in to push for task completion. Clearly, the existing reminder processes were overwhelming, particularly for the labor management team, which was bearing the brunt of these inefficiencies.
Key Challenges Faced
- - The substantial time commitment for reminding approximately 300 employees made it burdensome, particularly affecting the labor management team's workload.
- - Even after reminders from supervisors, around 10% of employees still remained unresponsive, demonstrating the limitations of the previous manual methods.
- - With the projected increase in workforce size, a scalable solution to alleviate the reminder burdens and inefficiencies was essential.
Why Compuru Was Chosen
The decision to adopt Compuru was driven by several compelling factors:
- - Integration with Slack: Compuru offered seamless compatibility with the already familiar Slack platform, minimizing the learning curve for employees.
- - Simplicity: The system’s straightforward design allowed for immediate implementation without the need for extensive training sessions.
- - Productivity Insights: Compuru provided data on outstanding tasks and unresponsive employees, which could be utilized to drive overall productivity improvements within the organization.
Results After Implementation
The adoption of Compuru yielded impressive results. Notably, employees who had previously neglected reminders sent via GAS began complying promptly with requests made through the Compuru platform. The time taken for weekly labor closes drastically reduced from two business days to just one, showcasing the significant increase in operational efficiency. Furthermore, it became easier to accurately assess the task loads and productivity levels of employees, which is crucial for the smooth functioning of a flexible working environment.
Insights from ROXX
According to Mizuki Kurihara, the Manager of the Labor Department at ROXX, Compuru is a pivotal tool in their ongoing efforts to enhance productivity. The reduction of manual reminder work allows employees to focus on their primary responsibilities while also leveraging accurate attendance data for efficiency improvements. Kurihara emphasized that Compuru still has numerous unexplored functionalities, and the ROXX team is enthusiastic about deepening its usage to further enhance the organization’s productivity and drive business growth.
Interview Cooperation
Labor Department Manager: Mizuki Kurihara
Compuru’s Addressed Challenges
Compuru serves as an automated solution for managing internal task requests and reminders, eliminating the inefficiencies associated with manual tracking. Employees often face a barrage of requests — from e-learning modules to performance evaluation submissions and organizational surveys. This leads to significant stress and inefficiency, impacting both requesters and those on the receiving end.
Key Features of Compuru
1.
Fully Automated Reminders: With just a click, reminders can be scheduled for an optimal time, ensuring that nothing falls through the cracks.
2.
Overdue Notifications: For employees who fail to respond, Compuru leverages organizational dynamics to provide reminders through their supervisors and peers, prompting actions without added strain on managers.
3.
Task Listing: All requests are consolidated and displayed in one view, simplifying access and task initiation for employees.
Compuru's Proven Results
In just the first six months since the beta version launched, Compuru has drawn interest from over 400 inquiries, including notable enterprises in various sectors. With proven performance, such as cost reductions in the hundreds of thousands of yen and achieving 100% compliance rates in major organizations, it is clear that Compuru is reshaping how companies approach task management and employee engagement.
Successful Case Studies:
- - Company A (IT, 800 employees): Saved ¥5 million by centralizing management tasks.
- - Company B (HR, 1500 employees): Achieved over 70% reduction in workload for managers.
- - Company C (Manufacturing, 50,000 employees): Maintained a 100% compliance rate for e-learning participation.
Target Departments for Compuru Usage
Organizations focusing on DX and efficiency improvement across various teams find high utility in Compuru, including management, project management, and HR departments that frequently delegate tasks to numerous employees.
Company Profiles
ROXX Inc.
- - Founded: November 2013
- - Location: Shinjuku, Tokyo
- - CEO: Taro Nakajima
- - Website: roxx.co.jp
ThinQ Healthcare
- - Founded: August 2019
- - Location: Roppongi, Tokyo
- - CEO: Shoji Watanabe
- - Website: cmpl.jp