#Japan #Tokyo #Mitsui Fudosan #Mimipo for Travel #Online Medical Service

Enhancing Healthcare for International Guests: 'Mimipo for Travel' Introduction

Mitsui Fudosan Hotel Management, based in Chuo-ku, Tokyo, is set to elevate the healthcare support available to international visitors by introducing the online medical service 'Mimipo for Travel' starting April 1, 2026. This innovative service will be implemented across the company's 39 facilities nationwide, which include The Celestine Hotels, Mitsui Garden Hotels, and the sequence brands.

Overview of 'Mimipo for Travel'

This service allows guests to consult with doctors through their smartphones right from their hotel rooms. It offers support in 256 languages, providing a comprehensive 24/7 online diagnosis and medical interpretation to ensure guests feel secure and understood, regardless of their language abilities. During consultations, medical interpreters will be present to facilitate communication between the doctor and the patient, ensuring a smooth and accurate exchange of information regarding symptoms and diagnoses.

Beyond online consultations, guests can have their prescribed medications filled at nearby pharmacies, with pharmacists available for medication guidance. The easy access to this service is facilitated through QR codes placed in hotel rooms and common areas, ensuring that guests can quickly connect with medical services should they experience any health issues during their stay.

In a preliminary pilot operation, 'Mimipo for Travel' will first launch at two selected facilities—Mitsui Garden Hotel Ginza Premier and Mitsui Garden Hotel Ginza Tsukiji—on October 1, 2025. This trial period will last approximately three months before a full rollout on a national scale.

Seamless Travel Assistance Services

Amidst the increasing influx of international travelers, Mitsui Fudosan is expanding its 'Travel Assistance Service,' which provides seamless support from pre-travel arrangements through to the guest's stay. This includes airport transfers, dining reservations, communication solutions, and family-friendly services. With the introduction of 'Mimipo for Travel,' the company aims to further enhance medical support for international visitors, creating a more reassuring environment.

For a seamless experience, the service can be accessed easily through five main steps:
1. Booking a Consultation: Guests can make appointments via their in-room TV, hotel Wi-Fi portal, or QR codes found on in-room cards and informational brochures.
2. Online Consultation: Licensed Japanese doctors will conduct the consultations online, with medical interpreters present to ensure bilingual support for better understanding of symptoms and treatment plans.
3. Prescription Fillings: After the consultation, guests can receive their medications at the nearest pharmacy, where prescription advice is also available.
4. Post-Consultation Follow Up: Based on the guest's condition, the service offers referrals to foreign-language medical facilities and assistance in preparing necessary documents such as referral letters, diagnosis reports, and insurance claims.

Addressing Diverse Needs of Visitors

Mitsui Fudosan Hotel Management strives to provide a holistic approach that goes beyond accommodation. Their 'Travel Assistance Service' addresses various needs related to check-ins, transport, dining, communication, and medical care, creating an environment where each guest's experience is optimized.

Some of the broad range of services offered include:

• - Express Entry: Smooth check-in through pre-registration and payment systems.
• - Baggage Services: Including delivery between hotels and airports.
• - Airport Shuttle Services: Making transportation seamless.
• - Dining Reservation Services: Facilitating guest dining experiences.
• - Prepaid SIM Sales: Ensuring guests stay connected.
• - Family-Friendly Equipment Rentals: Including cribs and baby strollers.

Mitsui Fudosan Hotel Management’s Brand Philosophy

Mitsui Fudosan Hotel Management operates several unique hotel brands, including the Mitsui Garden Hotels, with the tagline 'Stay in the Garden,' and The Celestine Hotels, which aim to create destination-type experiences where the stay itself becomes a memorable journey. With a commitment to fulfilling diverse guest needs, the management strives to deliver hotels that leave lasting impressions and appeal to all senses.

For further details, please visit the official URL: Mitsui Fudosan Hotel Management.