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The Polo Club of Boca Raton Sets New Standards for Employee Care

In a highly competitive sector notorious for turnover rates, The Polo Club of Boca Raton is making headlines by rolling out an innovative benefits package aimed at enhancing employee care. This initiative not only elevates the club’s reputation as a premier destination in South Florida but also addresses the fundamental needs of its diverse team members, many of whom arrive each year through international visa programs such as H2B and J1.

A Culture of Empathy and Support

Gabriela Muriel, the Director of People and Culture at The Polo Club, emphasizes the importance of cultivating a work environment where employees feel valued and supported, stating, "We don't just promise support, we live it." The club’s leadership team understands the challenges faced by its international workforce due to their past experiences, which have shaped a culture of empathy and genuine care throughout the organization.

Generous Benefits and Family Support

One of the key features of the new benefits package is the introduction of three months of fully paid parental leave for all new parents, a significant offering rarely found within Florida. The Polo Club has continually expanded scholarship opportunities for employees and their children, awarding over 114 scholarships through its STEP program to date. Additionally, the club provides complimentary childcare and a subsidized summer camp to assist working parents during busy seasons. Employees also benefit from health insurance, 401k plans, paid vacations, and on-site meals. Furthermore, they can take advantage of the luxury amenities—such as golf, tennis, spa services, and pickleball—that the Polo Club proudly offers to its members.

Cultivating Connection and Recognition

Beyond traditional benefits, The Polo Club is committed to fostering a culture in which employees feel connected and appreciated on a daily basis. Recognition comes in various forms, including “You Rock!” cards, surprise birthday celebrations, and milestone service awards that honor long-term dedication. An employee hardship fund ensures that no one faces financial difficulties alone, offering assistance during crises such as unexpected medical expenses. Annual wellness fairs, on-site fitness classes, and educational lunch-and-learn sessions on wellness and financial literacy underscore a holistic approach to employee care.

Investment in Professional Growth

The Polo Club places a strong emphasis on investing in the professional growth of its employees. This includes leadership training, English language lessons, and opportunities for paid volunteer work—creating clear pathways for advancement and a sense of purpose within the team. This investment illustrates that employees are not just there to work; they are encouraged to build better lives for themselves and their families.

Creating Exceptional Experiences

Liliana Hang, the General Manager, encapsulates the essence of the club’s philosophy: "Hospitality is about creating exceptional experiences for others. We believe that begins with creating an exceptional workplace." The club emphasizes that when staff members feel supported and proud to be part of the team, this excellence naturally extends to members and guests alike.

In a time when meaningful engagement with employees is paramount, The Polo Club of Boca Raton stands out by treating its staff not just as employees, but as family. This distinction is increasingly vital in today’s hospitality industry, making the Polo Club a trailblazer in prioritizing employee well-being alongside exceptional service.

For more information and to stay updated on upcoming initiatives, visit The Polo Club's official website.

About The Polo Club of Boca Raton

The Polo Club of Boca Raton is known as one of South Florida’s leading country clubs, featuring unmatched amenities, luxury living, and top-tier service. Beyond its prestigious reputation as a private club, it is fully committed to ensuring that its employees feel valued, supported, and inspired to achieve success in their careers.