#USA #Orlando #accesso Technology #AI Retail #Leisure Tech

accesso® Showcases Innovative AI and Shopping Solutions at IAAPA Orlando 2025

Introduction

At the highly anticipated IAAPA Expo in Orlando, Florida, accesso Technology Group (AIM: ACSO) is set to unveil a range of groundbreaking advancements that aim to reshape how guests experience leisure and entertainment. This year's event, taking place in November, will include live demonstrations of their state-of-the-art technology solutions in ticketing, mobile payments, and AI-powered shopping experiences. Attendees are encouraged to visit Booth #5131 to witness these innovations firsthand.

Key Innovations in 2025

accesso Freedom℠

Launching successfully in 2024, accesso Freedom has already been implemented in over 50 venues, revolutionizing restaurant and retail operations with its unified SaaS platform tailored for busy environments. The system accommodates various functionalities like mobile food ordering, self-service kiosks, and point-of-sale terminals. At IAAPA, guests will find opportunities to engage with mobile and self-service ordering workflows, illustrating the seamless integration of these technologies.

Conversational AI Ordering

New to accesso Freedom is the capability for conversational AI chat-driven ordering. This feature allows guests to engage in natural language interactions, making food and retail ordering more intuitive. By leveraging an intelligent framework, the AI can accurately interpret complex product rules, pricing, and bundle options, enhancing the personalization of the ordering experience.

Scan & Go

The Scan & Go feature enables guests to effortlessly scan items using their mobile devices, enabling secure payments and eliminating line waits. This innovation addresses high traffic periods, accelerating service times and alleviating pressure on staff.

Flexible Payment Options

New functionality now allows guests to charge their purchases directly to their room accounts via live integrations with Property Management Systems (PMS). This enhancement removes the need for physical receipts and manual transaction entries. Furthermore, accesso Freedom supports both digital and physical gift cards that can be easily linked to various access methods, stimulating both loyalty and revenue growth.

accesso Passport®

Continuing its commitment to cutting-edge technology, accesso Passport remains a leader in ticketing and eCommerce solutions globally. With annual updates exceeding 800, Passport equips high-volume venues with unparalleled capabilities, available in over 20 countries. The platform’s user-friendly design enables continual optimization of ticket sales processes, ensuring a smooth and efficient customer journey.

Upcoming Conversational AI Shopping

Accesso will also preview its innovative conversational AI chat-based shopping experience, seamlessly integrated into the Passport ticketing platform. This forward-thinking approach means operators can offer enhanced shopping capabilities through an AI-powered chatbot, merging the worlds of ticketing and merchandise shopping.

Enhanced Commerce Features

The latest versions of accesso products come equipped with advanced APIs that support branded commerce across various digital channels such as the web or mobile applications. With features like Combo Creator and customizable checkout flows, accesso aims to maximize sales conversions while optimizing guest experiences.

accesso Horizon℠

Designed specifically for destinations with complex guest management systems, accesso Horizon's cloud-native architecture supports intricate entitlement systems for bundled experiences. This platform is now being utilized at monumental attractions including the new Grand Egyptian Museum, showcasing its adaptability and robustness.

accesso LoQueue®

Since its launch in 2021, LoQueue has changed the landscape of queuing by allowing virtual waiting lines, saving over 19 million guests more than 1.7 billion minutes of wait time. This system not only enhances visitor satisfaction but also contributes significantly to revenue streams.

Conclusion

As the leisure and entertainment industry embraces innovation, accesso Technology Group stands at the forefront, continuously enhancing their offerings to improve guest experiences and operational efficiency. With a refreshed logo and clear focus on modern connectivity, this year’s IAAPA Expo promises a revealing look at the future of entertainment technology.

For those seeking to elevate their operational capabilities, accesso’s participation at IAAPA 2025 is not one to miss, promising insights into how technology can transform guest interactions and drive substantial revenue growth.