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GAC CARE+: Revolutionizing Customer Care at the 2026 Paris Motor Show

The 91st Paris Motor Show, held on October 12, 2026, showcased a significant milestone for GAC as the company introduced its global service brand, GAC CARE+. This launch represents the brand's commitment to improving the ownership experience for European customers while promoting its innovative range of new energy vehicles. GAC's participation in this prestigious automotive event is pivotal in setting new standards for customer service and vehicle quality in the European market.

At the Paris Expo Porte de Versailles, GAC presented an impressive lineup of its three automotive brands. The highlight was the global debut of the AION UT Cross, a vehicle that embodies GAC's future-forward vision in electrification and design. This introduction not only increases the visibility of their products but also emphasizes the brand's confidence in the European market, showcasing an array of high-quality new energy vehicles.

GAC CARE+: Always There, Always Care

The unveiling of GAC CARE+ was not just about a new service brand; it was a statement of GAC's philosophy: “Always There, Always Care.” Built around comprehensive customer support, GAC CARE+ promises to enhance every aspect of vehicle ownership. The service framework includes everything from the selection and purchase of vehicles to maintenance and daily operations, ensuring a seamless experience for users.

One of the most appealing aspects of GAC CARE+ is the robust range of convenient services provided. Customers in Europe will benefit from three years of complimentary roadside assistance, reflecting GAC's commitment to reliability and peace of mind. With an efficient parts distribution center located in Rotterdam, parts requests are fulfilled with an impressive success rate of 95%, often dispatched within 36 hours. This initiative positions GAC as a brand that understands the importance of timely service and customer satisfaction.

To ensure quality, GAC offers an extensive vehicle warranty, covering eight years or up to 160,000 kilometers, alongside an impressive battery warranty of eight years or 200,000 kilometers. These warranties reinforce the brand's confidence in its products, while also providing peace of mind for consumers making significant investments in their vehicles.

Localized Support and Advanced Technology

GAC is also focused on enhancing its customer support systems. The service includes the introduction of a local-language call center in France, with plans for expanded coverage throughout Europe. This move demonstrates GAC's intent to be accessible and responsive to its customers' needs.

Furthermore, GAC vehicles will receive ongoing Over-The-Air (OTA) software updates, ensuring that each user benefits from the latest technological advancements and improvements even after their purchase. One of the highlights of the GAC CARE+ ecosystem is the official app, which integrates functionalities that enable remote vehicle control and efficient home energy solutions, aligning with contemporary technology standards in automotive services.

A Dedication to Quality and Service

GAC's strategy in Europe aims to combine high-quality products with exemplary customer service. By standardizing service processes while also ensuring a localized approach, GAC is ready to provide an efficient, personal experience for its European customers. This dual approach will help bolster customer trust, as the saying goes, “Great products earn trust; great service keeps it.”

With GAC CARE+, the company is determined to be not just an automaker, but a partner in the long-term journey of vehicle ownership for customers in Europe. The reception at the Paris Motor Show has set the stage for what many hope will be a successful chapter in GAC's endeavor to redefine automotive service standards in Europe.

For more information about GAC and its offerings, visit GAC’s official website or follow them on social media for the latest updates.