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Celebrating Workplace Excellence: Percepta's Remarkable Recognition

In recent news, Percepta, a leader in customer experience (CX) tailored for the automotive industry, has been distinguished with three prestigious awards from Comparably for the year 2025. These accolades rank Percepta among the Top 100 Large Companies (with over 500 employees) spanning various sectors, underlining its commitment to fostering an exceptional workplace.

The awards from Comparably encompass vital aspects of employee satisfaction, recognition that resonates deeply within the organizational culture. Percepta earned recognition in the following categories:

1. Best Company Work-Life Balance: A crucial factor for many employees, this award highlights how well Percepta facilitates a balance between work obligations and personal life. In today’s fast-paced world, organizations are increasingly measured by how they support their employees' holistic well-being.
2. Best Company Happiness: This award reflects the day-to-day emotional experience of employees. The culture cultivated by Percepta has fostered a work environment where individuals feel genuinely content and motivated.
3. Best Company Perks & Benefits: This accolade emphasizes the various perks that Percepta offers, showcasing flexibility, a rewarding workplace culture, and essential resources that empower employees both professionally and personally.

These accolades are not merely ceremonial. Comparably's awards are grounded in genuine employee sentiment, gathered through anonymous feedback over a year. With more than 15 million ratings from employees representing over 70,000 companies, these awards highlight the organizations that truly excel in creating a positive work environment.

Percepta boasts an impressive A+ culture rating according to Comparably, derived from 13,676 individual assessments. This score exemplifies the company’s strengths in teamwork, effective leadership, equality, and overall employee satisfaction, leveraging data-driven insights to foster a thriving organizational ecosystem.

Karen Gurganious, President of Percepta, shared her insights on the significance of these awards, stating, “Because these awards are grounded in the voices of our employees, they hold special weight for us. We’re proud to have built a culture where people feel supported, valued, and excited to do their best work.” This statement reflects not just the sentiments of one leader, but resonates with a shared pride among employees who contribute daily to the company’s success.

About Percepta

Percepta LLC is a joint venture between TTEC Holdings, Inc. and Ford Motor Company, specializing in delivering customer experience (CX) solutions for over 25 years. With operations in 13 countries and a presence in 60 markets, Percepta supports both mass-market and luxury automotive brands, offering an extensive range of CX services across all channels. The expertise of the organization spans customer sales, service, and fleet solutions, with a dedicated focus on emerging mobility technologies such as electric vehicles and telematics. Percepta is committed to ensuring seamless customer interactions at each touchpoint, from concierge care to technical assistance and digital analytics.

To discover more about Percepta’s workplace culture and values, you can visit Comparably for detailed insights. This recognition serves as a testament to the company’s ongoing efforts to create a supportive and enriching environment for all its employees, making it a prominent name in the arena of employer excellence.