Coconala Launches Japan's First ChatGPT App for Service Offerings

Coconala Launches Japan's First ChatGPT App

Coconala, a leading service provision platform based in Shibuya, Tokyo, has recently unveiled a pioneering application named Coconala for ChatGPT. This revolutionary app provides users the ability to utilize Coconala’s extensive services directly through ChatGPT, marking a significant milestone as Japan's first initiative of its kind in the service provision platform industry. With this new application, users gain seamless access to over 1 million services listed in Japan's largest skill market, enticing both individuals and corporations seeking diverse expertise.

Background of the Initiative

In recent years, conversational AI has quickly integrated itself into everyday life as a primary source for information gathering and consultations. According to OpenAI, the user base for ChatGPT has surged to 900 million as of February 2026, indicating a growing trend of seeking AI assistance for problem-solving. However, determining the right person to approach for specific needs remains a challenge for users due to the overwhelming number of choices available.

To address this issue, Coconala aims to shorten the distance between consultation and actual service requests by creating an environment where users can discover services directly through conversations with ChatGPT. This strategic move not only facilitates prompt solutions but also enhances user experience significantly, simplifying the path from inquiry to action.

Key Features of the App

1. AI Filtering Based on Budget and Purpose

Users can communicate their needs naturally, such as, “I’d like to create a landing page for customer acquisition with a budget around 200,000 yen.” The AI then automatically filters suitable services matching these conditions. This feature eliminates the need for detailed search parameters, streamlining the service discovery process within the conversational flow.

2. Recommended Reasons from AI for Each Service

One of the standout features of this app is that it attaches reasons for each suggestion the AI presents. The AI outlines why a specific service provider is well-suited for the user’s request based on factors like performance history, ratings, and expertise. This helps users make informed decisions without the hassle of comparison shopping, ensuring a user-friendly selection process.

3. A Robust Marketplace with Over 740 Categories

Coconala boasts a skill market housing over 1 million services across more than 740 categories, backed by a network of over 1.4 million skill registrants and 620,000 corporate clients. The AI's recommendations utilize credible data specific to Coconala, including seller ratings, reviews, and sales performance, providing a reliable foundation for efficient matching.

How to Use the App

The application is accessible through the ChatGPT app list. Users simply search for Coconala and can follow three easy steps to interact with the app:
1. Type `@Coconala` and convey your budget, purpose, and requirements.
2. The AI will suggest relevant services presented in card format along with recommended reasons.
3. Clicking on a service card will redirect you to the detailed service page on Coconala.

Insights from Coconala’s CEO

Coconala’s CEO, Ayumu Suzuki, noted that the proliferation of conversational AI is reshaping the entry points for users looking to initiate new projects. While the desire to seek professional help is growing, the complexity of determining who to consult remains a hurdle. The new ChatGPT application aims to provide a seamless encounter with a variety of professionals from Coconala, optimizing the overall transaction volume.

Future Prospects

Looking ahead, Coconala for ChatGPT plans to enhance recommendation accuracy, expand functionality for estimates and consultations, and explore connections with other AI platforms. The goal is to broaden the environment for users to access skilled professionals and services directly when needed. Coconala views advancements in generative AI as a growth opportunity and continues to strive for the evolution of matching experiences linking AI and human expertise.

This innovative step showcases Coconala’s commitment to merging AI capabilities with human skills, creating an ecosystem where everyone can live out their unique stories with the support they need.