Salesforce Enhances Employee Engagement Through Epoch's Innovative Platform

In a groundbreaking move, Salesforce, a giant in the AI customer relationship management (CRM) sector, has joined forces with Epoch, a leader in employee experience platforms. This partnership aims to significantly bolster employee engagement strategies across Salesforce's vast global workforce of over 76,000 employees.

Epoch has been selected for its capability to streamline internal communications and create meaningful connections among employees. With 86% of Salesforce's workforce already utilizing the Epoch platform, employees can easily find information about office events and connect with each other in a more cohesive manner. The platform serves as a vital tool in building a company culture that prioritizes connectivity and inclusivity.

The collaboration is especially timely as Salesforce seeks to enhance its internal engagement methods. Previously, the management of company events was handled with outdated tools and scattered spreadsheets, which proved to be inefficient. By leveraging Epoch, Salesforce is now able to effectively track attendance, gather post-event insights, and analyze employee sentiment, providing a roadmap for optimizing resources and strategic planning.

One of the standout features of the Epoch platform is its integration with popular day-to-day tools like Slack. This integration enables employees to RSVP for events with one click, directly syncing with their calendars. By meeting employees where they are, the platform reduces tool fatigue and simplifies event management, fostering a smoother and more engaging experience.

Epoch does not just function as a communication hub; it also serves as a data-rich tool for Salesforce's internal engagement team. The platform offers sophisticated dashboards that compile RSVP counts, feedback, and performance metrics, enabling teams to pinpoint trends and refine future events. In a notable period from October to November 2024, Epoch helped facilitate 1,431 events, drawing an impressive 113,491 registrants.

“Employee engagement is essential for extending our culture to Salesforce employees around the globe,” remarked Jeffrey Huang, Director of Employee Engagement and Events at Salesforce. “Epoch plays an integral role in improving productivity, job satisfaction, and retention. We look forward to creating enriching employee experiences together.”

Additionally, the Epoch platform provides a comprehensive overview of local events through its web application, allowing employees to filter their searches by location or event type. This feature includes all-hands meetings, community volunteer days, and gatherings organized by Employee Resource Groups (ERGs).

“Working at a company that values culture so highly, we're excited to assist Salesforce in creating a more connected and engaged environment,” stated Jade Choy, Co-founder and CEO of Epoch. “Our collaboration sets a new benchmark for employee experiences, and we're committed to continually enhancing the platform for better workplace engagement.”

Epoch not only automates but also dignifies the management of both virtual and in-person events, acting as a catalyst for companies aiming to cultivate their unique workplace culture. Through Epoch, both employees and employer teams can achieve deeper engagement, informed by robust data-driven insights and employee feedback.

To discover more about Epoch and its services, visit Epoch's website. Salesforce, on the other hand, continues to innovate in the business realm, helping organizations of all sizes redefine their operations with cutting-edge AI technology. For more on Salesforce and its offerings, head to Salesforce's website.