#Japan #Tokyo #Outsourcing #Japan Management Association #HELP YOU

Transforming Event Management Through Outsourcing

The ongoing challenges faced by organizations in managing repeated administrative tasks have necessitated innovative solutions. HELP YOU, an online outsourcing service operated by Knit, Inc., based in Shibuya, Tokyo, is paving the way in this domain, especially for the Japan Management Association (JMA). Founded in 2017, Knit began with a focus on full-remote operations, comprising over 600 talented staff members from Japan and 35 countries worldwide.

Meeting the Growing Needs of JMA

The Japan Management Association serves as a pivotal support system for industries across Japan, conducting around 3,000 events annually, which includes public seminars, corporate training, ISO-related activities, and exhibitions. With the surge of these events comes an equally daunting rise in administrative tasks—invoice generation, payment reconciliations, and certificate issuance are among the many responsibilities that demand both specialization and accuracy. These tasks can become overwhelming, particularly during peak periods when the workload intensifies.

Historically, JMA relied on temporary staff to manage these increased administrative demands. However, this approach brought clutter in terms of staff turnover, leading to training costs, inconsistency in work quality, and instances of overwhelming workloads—especially noticeable during month-end and month-beginning billing cycles. Consequently, a need arose for a sustainable solution that could effectively ease these burdens without constantly relying on specific personnel, prompting JMA to consider external partnerships.

The Adoption of HELP YOU

In this pursuit, JMA turned to HELP YOU, which offers a robust team structure capable of handling their administrative needs remotely. The primary services provided by HELP YOU encompass a variety of administrative tasks critical to event management, including, but not limited to:

• - Invoice creation and dispatch related to events
• - Payment reconciliation and certificate issuance
• - General administrative support of event management

While HELP YOU does not cover all aspects of event management, it focuses on the essential supporting tasks that ensure JMA’s operations can run smoothly.

Significant Benefits Ensured by HELP YOU

By outsourcing these tasks to HELP YOU, the Japan Management Association experienced substantial improvements:

• - Reducing peak workload pressure — Staff can now leave work on time instead of being bogged down with excessive administrative duties.
• - Focusing on core responsibilities — With routine tasks delegated, employees have shifted their focus toward error correction and unforeseen issues, enhancing core productivity.
• - Streamlining internal operations — Outsourcing administrative segments to HELP YOU has minimized internal stress and workload, enabling the team to engage more effectively with clients during meetings and negotiations.

The projected monthly hours allocated to HELP YOU have grown from 60 to 420, allowing help to take on an even broader scope of routine tasks and further alleviating staff burdens. JMA has expressed a strong sense of trust in this service, allowing them to focus on what truly matters—achieving their objectives effectively without being sidetracked by administrative tasks.

Conclusion

The collaboration between HELP YOU and the Japan Management Association represents a case study in how outsourcing can redefine operational strategies in organizations. As the demands of running events rise, innovative solutions like HELP YOU provide not just a safety net but a growth platform for executives and their teams. Through enabling professionals to dedicate time on significant tasks, organizations can truly experience efficiency like never before.

To gain further insights, read the full interview here.

About Knit, Inc.

Founded in 2015, Knit, Inc. has emphasized the potential of remote work by providing comprehensive online outsourcing solutions through HELP YOU. The company is committed to enhancing operational efficiencies while empowering professionals worldwide to achieve balance in their work lives.

For more information about HELP YOU, visit their official site.

For press inquiries, you can reach Knit, Inc.’s public relations department at:
Phone: 050-5212-5574
Email: [email protected]