TechTouch Announces Strategic Partnership with Hitachi Solutions to Enhance Business Digital Transformation

TechTouch Partners with Hitachi Solutions

In a significant move towards advancing digital transformation across businesses, TechTouch Inc. has entered into a sales partnership with Hitachi Solutions. This collaboration enables the integration of TechTouch with Hitachi’s comprehensive HR solution, Lysithea, which has already been implemented across more than 1780 companies. The joint effort will focus initially on the success stories derived from the Workforce Management System, Lysithea/Work Management, supporting the enhancement of HR operations and promoting DX (Digital Transformation).

Background of the Partnership

Hitachi Solutions has established its expertise in supporting business DX through its experience in systems integration (SI) and the development and sale of its own solutions, including the Lysithea series. With a robust customer base across various industries such as manufacturing, distribution and telecommunications, the company possesses extensive knowledge in requirements definition and operational design.

TechTouch was recognized for its high-level technical ability needed to implement their solutions within client organizations effectively. The collaboration is expected to significantly enhance operational efficiency by allowing for rapid and flexible adjustments to unique HR systems and employment regulations as required by each client.

By integrating the no-code capabilities of TechTouch, clients will be able to directly implement swift responses to their operational requirements, thereby easing the burdens on HR departments and promoting the adoption of these systems.

Utilizing TechTouch with Lysithea

Key aspects of the partnership and the value it brings to clients include:

- One-stop Support for Implementation and Adoption:

Hitachi Solutions will manage the support from initiation through to adoption, allowing clients to proceed smoothly with their projects through a single contact point.

- Rapid Operational Improvement without Code Changes:

Without needing to overhaul core systems, clients can receive guidance and features via no-code solutions that address specific company rules related to claims and attendance management, alleviating the burden on employees by promoting an easier operational environment.

Future Prospects

Initially, the partnership will aim to generate tangible success stories through the Lysithea/Work Management system. These examples will serve as a model for other clients moving forward. Furthermore, the established knowledge and support framework from this collaboration will be expanded to other offerings within the Lysithea family, allowing for a wider adoption of these systems that facilitate operational efficiency and support DX initiatives.

About the Lysithea Series

Since its launch in 1994, the Lysithea series has aimed to support various HR tasks, including workforce management, human resource strategy, application operations, and payroll management—addressing critical management challenges for businesses.

- More on the Human Resource Solution "Lysithea": Lysithea Official Site

About Hitachi Solutions

Hitachi Solutions aims to enable digital transformation through innovative solutions that leverage cutting-edge digital technologies. Their global network spanning the Americas, Southeast Asia, and India collaborates to address diverse challenges faced by societies and businesses alike. The company contributes to creating a sustainable and comfortable community where people can thrive in safety and security.

- Hitachi Solutions Official Site: Hitachi Solutions

About TechTouch’s AI-Driven Digital Adoption Platform

TechTouch’s platform stands out by allowing non-technical users to generate and implement operational guides easily, thus lightening the load on system administrators and enhancing user experience. With intuitive guides and detailed user behavior analytics, TechTouch supports problem-solving for users ranging from large corporations to government agencies, boasting over 9 million users and a leading market share in Japan.
Moreover, the platform has received numerous awards, including the Good Design Award, and has been recognized as a J-Startup by the Ministry of Economy, Trade and Industry. TechTouch remains committed to bolstering Japan’s DX and CX initiatives.