International Launches Fleetrite.com, A New E-Commerce Hub for Vehicle Parts
International Motors, LLC has officially unveiled Fleetrite.com, a groundbreaking e-commerce platform designed to streamline the purchasing experience for a wide range of commercial vehicle parts. This new website caters to various customers, including fleets, independent repair shops, and owner-operators, enabling them to easily access and purchase an extensive selection of parts from the comfort of their locations.
Comprehensive Parts Access
Fleetrite.com provides a one-stop solution where users can explore over 400,000 quality parts, covering everything from International OEM components to Fleetrite-branded all-makes parts and even third-party aftermarket options. The platform promises a fully self-service experience, allowing customers to search, price, and purchase parts around the clock—24/7.
One of the standout features of Fleetrite.com is its ability to showcase real-time inventory data. This includes immediate visibility of parts availability from three sources simultaneously: the local dealer shelf, an International parts distribution center, and online inventory. Customers can quickly ascertain where a part is located and when it will arrive before making a purchase decision.
Meeting Diverse Customer Needs
According to Nathan Barber, co-designer of Fleetrite.com and representative of Hill International Trucks, the website is tailored to address the diverse requirements of its customer base—which ranges from large fleets with complex needs to individual owner-operators who rely on specific parts for their vehicles. He emphasizes, "Fleetrite.com brings everything together in one easy-to-use solution, allowing customers to search and cross-reference parts while seeing live inventory. It makes the parts buying experience simpler and keeps customers returning."
Key Features of Fleetrite.com
- - Extensive Catalog: Customers can quickly browse through a catalog of 400,000 parts, including OEM, Fleetrite, and all-makes options.
- - Real-Time Availability: Users can view the current availability of parts at the local dealership, in a distribution center, or online.
- - 24/7 Ordering: Customers can access pricing and place orders anytime without needing to contact a parts counter, enhancing convenience.
- - Single Transaction Efficiency: The platform supports ordering both OEM and all-makes parts in one transaction, simplifying the process.
- - Purchase History Tracking: Customers can track their orders and easily reorder parts from their purchase history, optimizing future buying decisions.
Launch Motivation
The introduction of Fleetrite.com represents the single most comprehensive resource for parts across mixed fleets, encapsulating OEM and aftermarket needs under one vendor, order, and invoice. Jordan Birch, Vice President of Parts at International, states, "Fleetrite.com puts the entire International parts catalog in the customer's hands. Find the part, see where it is, know when you'll have it—all without picking up the phone. That keeps trucks operational longer."
About Fleetrite
Founded in 1969, Fleetrite is an esteemed brand known for its all-makes aftermarket parts, specializing in replacement components for commercial trucks, tractors, trailers, and buses, independent of vehicle manufacturer. With over 100 product lines and 10,000 active part numbers, Fleetrite is well-equipped to meet the diverse needs of the commercial transportation sector. Furthermore, Fleetrite products are acknowledged for their quality, often available at competitive prices below OEM offers, and they come with an 18-month parts-and-labor warranty when installed via a participating dealer.
Customer Engagement and Ordering
To utilize Fleetrite.com, customers simply create an account, select their dealer location, and then can search by VIN, vehicle, SKU, or part category to access transparent pricing and inventory details. Customers can choose to have parts shipped directly to their location or to the dealer. This functionality is also enhanced by API integration for large national fleets, ensuring seamless operations.
As of now, International operates 10 parts distribution centers across the U.S., Canada, and Mexico, with a commitment to maintaining a 95% fill rate within 24 hours, thereby promising minimal disruption to customers' operations.
In summary, the launch of Fleetrite.com marks a significant advancement in how commercial vehicle parts are accessed and purchased, responding innovatively to the needs of a dynamic industry and promising a more efficient future in parts management.