Pennsylvania American Water Completes Acquisition
On June 1, 2026, Pennsylvania American Water, a prominent subsidiary of American Water Works Company, Inc. (NYSE: AWK), announced the successful acquisition of six water and wastewater systems from Community Utilities of Pennsylvania, part of Nexus Regulated Utilities, LLC, a subsidiary of Nexus Water Group, Inc. This strategic acquisition marks a significant expansion for Pennsylvania American Water, adding approximately 3,300 new water connections and 4,000 wastewater connections to their existing infrastructure.
Welcoming New Customers and Employees
In a statement, President Justin Ladner expressed enthusiasm for this acquisition, stating, "On behalf of our entire team, we are delighted to welcome our new customers and new employees to the Pennsylvania American Water family." This acquisition not only enhances the customer base but also integrates ten dedicated employees from Community Utilities of Pennsylvania who have consistently provided quality service to the customers in these areas.
The integration aims to ensure that the transition is as smooth as possible, leveraging the expertise of the local staff who are already familiar with the operations. The focus remains on providing safe, clean, reliable, and affordable water services to the community. Ladner emphasized the company’s commitment: "Our team is committed to providing safe, clean, reliable and affordable water and wastewater services to the communities we serve."
Strategic Growth Plan
The acquisition was part of a larger strategy that American Water launched on May 19, 2025, which involves acquiring Nexus Water Group systems across eight different states. This initiative demonstrates American Water’s capability in executing its core growth strategies and aims to create incremental value for its customers, employees, and shareholders.
Following the necessary approvals from relevant state regulatory commissions and other governmental bodies, which were finalized on May 21, 2026, the completion of the purchase on June 1, 2026, positions Pennsylvania American Water as a leader in providing water services in the area.
Customer Engagement and New Services
Pennsylvania American Water is making significant efforts to ensure its new customers are well-informed about the transition process. In the coming weeks, these customers can expect to receive detailed information through the mail. Additionally, there is a dedicated webpage on the company's website that contains crucial information regarding customer service and billing.
One of the notable features for the new customers is access to Pennsylvania American Water’s enhanced customer service benefits, including the MyWater online account management portal. This portal allows customers to manage their accounts conveniently, alongside a range of flexible payment options and assistance programs designed for those in need.
About American Water
American Water, recognized as the largest regulated water and wastewater utility company in the United States, traces its roots back to 1886. With a mission statement of "We Keep Life Flowing®," the company delivers safe, clean, and dependable drinking water alongside wastewater services to an impressive 14 million residents across 14 states and on 18 military installations. The organization prides itself on its workforce of approximately 7,000 skilled professionals dedicated to achieving high standards of excellence for its numerous stakeholders, including customers, employees, and investors.
For further details, customers are encouraged to visit
amwater.com and follow American Water on social platforms like LinkedIn, Facebook, X, and Instagram.
Conclusion
In conclusion, this acquisition not only signifies growth for Pennsylvania American Water but also reinforces the company's commitment to enhancing service quality and community engagement. As the new customers transition to Pennsylvania American Water, they can expect an array of support and resources designed to ensure they receive the best possible service moving forward.