Stellantis Enhances Connectivity with New Two-Tier Service Packages
Stellantis is revolutionizing the connected experience for its U.S. customer base by introducing two streamlined service packages that enhance connectivity across its diverse range of brands, including Dodge, Jeep®, Ram, and FIAT. Launching in July 2025, these new offerings promise to simplify the experience, providing more value with greater clarity and extended service periods.
The New Packages Explained
The two new packages are:
1.
Connect ONE
2.
Connect Wi-Fi PLUS
Connect ONE
This package is offered at no extra cost and is designed to be automatic for a duration of 10 years from the vehicle purchase or lease date. Connect ONE provides essential features that allow customers to maintain and manage their cars effectively. Key functionalities include:
- - Over-the-air (OTA) Software Updates: Keep your system current without a visit to the dealership.
- - Vehicle Health Reports: Detailed information about your vehicle’s health can be accessed anytime.
- - Automatic SOS Calls and Recall Notifications: Provides peace of mind knowing assistance is just a call away.
- - Remote Lock and Unlock: Control your vehicle's locks anytime through an app.
- - Digital Key: Start your engine and access your vehicle using just your smartphone.
- - In-vehicle Games: These games promise to keep passengers entertained on the road.
- - EV Charging Management Tools: Especially useful for electric vehicle users, facilitating easy charging options.
- - Basic Navigation Support: Built-in navigation aids for easier driving experience.
Connect Wi-Fi PLUS
A premium subscription option that elevates the connectivity experience, Connect Wi-Fi PLUS will enable unlimited Wi-Fi access for up to eight devices at $17.99 per month after a complimentary three-month trial. The features of this service include:
- - Fast and Reliable Wi-Fi Hotspot: Enjoy robust internet connectivity on the go.
- - Advanced Remote Operations: Provides superior control over vehicle functions like climate control and location tracking.
- - Stolen Vehicle Tracking: Increases the chances of recovery if the vehicle is ever stolen.
- - Drive Alerts: Set specific boundaries that monitor vehicle usage, ideal for family vehicles.
- - Voice Assistant Capabilities: Integrated Amazon Alexa provides hands-free operation and smart home integration.
- - Connected Navigation: Enjoy real-time updates including traffic conditions, fuel prices, and alerts about speed cameras.
Customer-Centric Approach
Stellantis’s commitment to its customers is evident in these new packages, which have been carefully crafted to enhance user experience. As remarked by Cristiani Campos, Senior Vice President of Stellantis's Software Business Unit, the new services were designed in response to customer feedback. "We are simplifying connected services to provide more value, clarity, and control for our customers. By including essential software for the entirety of a vehicle's life and bundling the most desired features, we are creating a connected experience that better meets everyday needs," Campos shared.
Availability and Management
The new service packages will be available for eligible new and used vehicles under the Stellantis umbrella starting in July 2025, with Chrysler and Alfa Romeo brands set to follow soon after. Customers with existing vehicles that qualify can activate these new services starting from the same month. All service management can conveniently be conducted via the respective brand's app or website.
Conclusion
With these simplified and robust connected service packages, Stellantis is not just stepping up its game; it is laying the groundwork for a future where customers can enjoy seamless connectivity, enhancing their overall driving experience. By prioritizing customer needs and incorporating feedback into their service offerings, Stellantis continues to strengthen its position in the automotive market.
For more information about Stellantis and its commitment to innovation and customer satisfaction, visit
Stellantis Official Website. Follow the brand for updates on social media platforms like Instagram and LinkedIn.