Trust Issues at Work
2026-01-27 05:01:03

One in Seven Employees Lack Trustworthy Colleagues and Face Work Stress

Introduction


In recent studies conducted by Doctor Trust, a company specializing in occupational health management, it has been revealed that a significant number of employees feel they lack trustworthy colleagues at work. This analysis utilized data from over 3.23 million individuals who underwent stress checks, focusing on responses from 168,940 participants in the 2024 survey who were asked about the presence of trusted coworkers. The findings highlight a troubling trend: about 14.7% of employees reported having no trustworthy colleagues, reflecting broader implications for workplace stress and engagement.

Key Findings


The research sheds light on the direct relationship between the presence of trustworthy figures in the workplace and levels of stress and work engagement among employees:

1. Absence of Trust: Among the surveyed employees, approximately one in seven reported having no one they could trust or respect in their workplace environment. The relationship between trust and stress was significant, with high-stress rates showing a remarkable decline among those who identified having trusted colleagues.

2. Impact on Engagement: The data suggested that the absence of trust correlates heavily with diminished work enthusiasm and engagement. Out of five questions that generated high rates of unsatisfactory responses, four were directly related to work enthusiasm and engagement aspects. This discovery implies that fostering trust within teams can be essential to enhancing employees’ positive attitudes toward their roles.

3. Risk of Turnover: Historical data, including findings from the Ministry of Health, Labour and Welfare, indicates that issues in interpersonal relationships are among the leading reasons for job resignation. This suggests that inadequate trust can increase turnover risks, emphasizing the need for more open communication and a supportive environment within organizations.

Importance of Trust in the Workplace


Trust serves as a fundamental pillar in creating a healthy work environment. Employees need to feel that they can express their opinions and seek help without fear of judgment or negativity. Creating opportunities for casual discussions, regular team meetings, and one-on-one check-ins with supervisors can facilitate better communication.

Doctor Trust’s Approach


Doctor Trust has been at the forefront of workplace mental health initiatives since the implementation of mandatory stress checks in 2015 for companies with over 50 employees. They have provided these services across various sectors, including governmental and non-profit organizations, ensuring comprehensive health assessments and feedback.

Their stress check program features unique supplementary questions designed to gauge workplace trust levels. Furthermore, post-assessment support, including group feedback and counseling services, is available to all participants. Through this innovative approach, Doctor Trust aims to build a culture of positive engagement based on trust.

Statistical Breakdown


From the analysis of the 2024 responses:
  • - Trust Indicators: A majority, approximately 85% of respondents, reported having 2 to 4 trusted colleagues, while 14.7% indicated having no one they trusted at all. This statistic serves as a critical indicator of workplace morale.
  • - Stress Rates: The results unveiled stark differences in stress rates between those with and without trusted colleagues, with as much as a 13-point difference noted, emphasizing the profound impact of trust on employee stress levels.

Conclusion


In light of these findings, it is evident that fostering trustworthy relationships in the workplace is crucial for enhancing employee engagement and reducing stress. Organizations are encouraged to implement communication strategies that promote openness and teamwork, thus creating a safe space for discussion and collaboration. This approach not only contributes to lowering turnover risks but also cultivates a nurturing environment for all employees to thrive.

As workplace dynamics continue to evolve, paying attention to the emotional well-being of employees by building trust can lead to improved organizational health overall. Doctor Trust remains dedicated to advancing this vital aspect of workplace culture and supporting businesses in their quest for a healthier workforce.


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Topics People & Culture)

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