New AI-Powered Mobile Ordering System Launching in July 2025

Introduction to ISSUE PANDA

In an era where convenience and efficiency are paramount, 3bitter Co., a company based in Minato, Tokyo, is set to revolutionize the dining experience with its mobile ordering ticketing system, known as 'ISSUE PANDA.' This system allows customers to access restaurant menus directly on their smartphones, place orders, and make payments seamlessly. The convenience doesn't end there; starting from the end of July 2025, ISSUE PANDA will incorporate an advanced AI recommendation engine developed in collaboration with Amazon Web Services Japan, utilizing their Amazon Bedrock technology.

This exciting integration aims to enhance hyper-personalization, enabling restaurants using ISSUE PANDA to gather real-time consumer behavior data. This vital information will allow businesses to adjust offerings to better meet the demands and preferences of their customers, thereby optimizing the overall dining experience.

Features of ISSUE PANDA

ISSUE PANDA isn't just a mobile ordering system; it's a complete solution for modern dining establishments. Here are some of its key features:

- Smartphone Menu Access: Customers can access an interactive menu on their smartphones, enabling a comfortable ordering experience without feeling rushed.
- Real-Time Payments and Ticket Issuance: After placing an order and completing payment, a QR code is displayed, which can be scanned by the restaurant staff to issue a ticket, streamlining the food preparation and delivery process.
- Multilingual Support: The system adapts to customers' smartphone language settings, presenting menus in various languages. This feature makes ISSUE PANDA friendly for international visitors, catering to a diverse clientele.

Enhancing Customer Engagement with Data

An impressive aspect of ISSUE PANDA lies in its data utilization capabilities. By leveraging customer ID data, restaurants can analyze the frequency of visits and purchase history. Such insights are instrumental in:

- Evaluating menu items to boost average spending.
- Designing promotional campaigns for new menu items, thus generating interest and increasing sales.

With the upcoming AI recommendation feature, restaurants can enhance marketing precision and efficiency significantly. The ability to analyze data in real-time empowers businesses to offer tailored experiences that can adapt to changing customer preferences.

The Vision of 3bitter

Founded in December 2014, 3bitter aims to connect the digital world with physical spaces. The company has been instrumental in enhancing attendee experiences at live events, festivals, and shows through technology-driven solutions. Their expertise spans a range of venue sizes, from intimate live houses to substantial arenas and domes.

In 2024, the company is set to expand its capabilities further with the introduction of a dedicated media development and ad technology team, promoting enhanced data marketing and the efficient application of AI-enhanced recommendation techniques. This expansion aims to deliver even more personalized user experiences.

Recently, 3bitter launched a table ordering system for food festivals in May 2024. By September of the same year, the firm will also roll out ISSUE PANDA across popular dining establishments in Japan, aiming to improve turnover rates and customer spending.

Conclusion

With its innovative mobile ordering solutions and strategic partnerships, 3bitter is well-poised to lead the transformation of the dining experience in Japan. The integration of AWS Japan's AI capabilities into ISSUE PANDA demonstrates a commitment to utilizing cutting-edge technology to meet customers' evolving needs. As we look towards July 2025, a new era of dining awaits where personalization and efficiency reign supreme, ensuring that every meal is not just an event but a customized experience for each diner.

For more information on ISSUE PANDA, visit: ISSUE PANDA Official Website