Charm's TikTok Success
2026-04-28 11:48:13

Transforming Recruitment: Charm Corporation's Success with TikTok Support from TroPro

Transforming Recruitment Through TikTok



In a rapidly evolving job market, companies are exploring new avenues to attract talent. Charm Corporation, a leader in electrical engineering, recently partnered with TroPro, a specialist in social media recruitment strategies, to leverage TikTok for enhancing their employment inquiries. This collaboration has not only addressed recruitment challenges but also significantly improved their overall hiring outcomes.

Background of the Partnership



TroPro, headquartered in Minato, Tokyo, has been actively involved in providing social media recruitment support. In a groundbreaking initiative, they began their TikTok operations for Charm on June 16, 2025, with evaluation culminating on April 16, 2026. During this 10-month period, TroPro introduced pivotal changes that resulted in a noticeable surge of interest in job inquiries.

Before TroPro's intervention, Charm was averaging a disheartening two inquiries every three months, translating to approximately eight annually. However, with TroPro's targeted TikTok strategy, monthly inquiries skyrocketed to an average of 10, amounting to around 100 inquiries yearly, ultimately leading to the annual hiring of 20 candidates.

Overcoming Recruitment Challenges



Prior to TroPro's engagement, Charm was investing around 150,000 yen monthly in traditional job recruitment platforms, struggling with both the cost-effectiveness of this method and the scarcity of qualified candidates. Many of the inquiries were from inexperienced applicants, exacerbating the issue as the company lacked qualified workers. Furthermore, despite having attractive benefits and working conditions, these were not effectively communicated to the target audience.

TroPro's strategy focused on transforming Charm’s strengths into captivating content that resonated with job seekers. This was accomplished by clearly quantifying benefits and using video content to showcase the company’s vibrant work culture. Regular interviews with new hires were conducted to refine the messaging continually, creating an engaging narrative that highlighted which TikTok videos led to their companies' engagement.

Strong TikTok Engagement Impact



The results of TroPro's TikTok management were impressive. The cumulative video views during the evaluation period reached approximately 2.1 million, with an outreach of roughly 1.8 million people. Alongside these statistics, the nearly 8,800 likes and over 1,500 comments formulated a thriving online presence for recruitment purposes, broadening the company's brand recognition in the job market.

Some of the most popular videos include themes that effectively resonated with viewers:
- “Too Friendly?” (Work Atmosphere Theme) - 316,619 views, 1,144 likes
- “Is This Common?” (Electrician Experiences Theme) - 152,456 views
- “Want to Step Up?” (Benefits Appeal Theme) - 141,745 views
These varied angles captured the interests of potential candidates, showcasing workplace dynamics and the specifics of job benefits.

A Shift in Inquiry Quality



One of the most remarkable outcomes of this partnership was the qualitative improvement in job inquiries. The previous situation of limited applicant choices shifted as experiences candidates accounted for 90% of applications after TroPro's initiatives, compared to only a few experienced individuals before the engagement. This enabled Charm to make more informed hiring decisions and select candidates that were a better fit for their culture.

Moreover, the influence of their TikTok platform extended beyond hiring, with applicants from the TikTok campaign also expressing interest in office positions via traditional recruitment platforms, further diversifying their talent pool and strengthening regional networks through connections formed with neighboring partners.

Client Testimonials



According to Akira Meikai, the SNS recruitment support officer at Charm, “Despite having clear advantages in benefits and work environment, we previously struggled to get this message out. Utilizing video proved our strong points could resonate more effectively with potential candidates, directly linking this approach to our recruitment success.”

A representative from the Charm Corporation expressed the satisfaction with the improved number and quality of applicants, stating,


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Topics People & Culture)

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