E Force Tec's Innovative Approach to Employee Mental Well-Being
In a bid to address the pressing issue of customer harassment (known as 'Kasu Hara') and its toll on employee mental health, E Force Tec, headquartered in Musashino, Tokyo, has rolled out a groundbreaking E-learning program called the
Learn Loom Kasu Hara Countermeasure Course. This initiative aims to significantly reduce the mental strain caused by customer harassment while also enhancing psychological safety in the workplace at a low cost.
The program not only provides educational content but also offers personalized mental counseling by qualified professionals, covering both training and support aspects. This dual approach is designed to ensure comprehensive support for businesses facing the challenges associated with customer harassment.
Course Overview and Key Features
The
Learn Loom Kasu Hara Countermeasure Course is structured into four well-defined chapters, ensuring users can gain immediate access to crucial training materials.
Chapter 1: Understanding Mental Health Strategies
This chapter elaborates on the necessity of mental health strategies against customer harassment. It emphasizes the importance of implementing preventative measures that can protect employees from the psychological impact before harassment occurs.
Chapter 2: Protecting Mental Well-Being
The second chapter delves into the first stage of mental wellness, focusing on creating a defensive mindset. While it may be unrealistic to eliminate damage entirely, this proactive approach aims to minimize the emotional toll inflicted on employees by customer interactions.
Chapter 3: Recovery Techniques
Moving into recovery, this chapter explores methods to heal the emotional wounds caused by customer harassment. Employees are encouraged to focus on restoring their mental state within the same day to prevent the carry-over of negative experiences into subsequent work hours.
Chapter 4: Maintaining Mental Stability
The final chapter outlines ways to cultivate inner tranquility. By learning how to handle challenging interactions without becoming overwhelmed, employees can navigate even the most demanding customer scenarios with clarity and composure.
Four Tangible Benefits for Implementing Companies
Implementing the Learn Loom program provides numerous advantages to organizations:
1.
Cost-effective and Immediate Integration: For just 2,980 JPY per ID, companies receive a complete package of videos, educational materials, and progress management tools. Discounts are available for bulk purchases.
2.
Compliance and Coverage: The content is structured based on the Ministry of Health, Labor and Welfare's guidelines, ensuring that it meets regulatory standards and is updated regularly to comply with legal changes.
3.
Hybrid Support System: In addition to training, the program offers personal follow-up from qualified counselors for severe cases, streamlining escalation processes.
4.
Custom E-learning Solutions: Companies can easily convert their internal training into E-learning formats with minimal effort, thus creating customized platforms for handling customer harassment issues effectively.
Through the added service of personalized mental counseling, organizations can further support employees dealing with stress and anxiety due to customer harassment. The capability of E Force Tec to offer total support, even in the absence of in-house specialists, underscores their commitment to enhancing workplace mental wellness.
Accessible Learning and Enrollment
The course is readily accessible to interested companies. To begin, potential participants can register for free at
Learn Loom and explore the course details
here.
Contact Information
For inquiries regarding this initiative, businesses can reach out to E Force Tec's Learn Loom division through their official website
E Force Tec or via email at info@eforce-tec.com.
E Force Tec's proactive measures highlight the importance of fostering a supportive work environment in the face of customer harassment, ensuring that employees feel safeguarded and empowered.