Enhancing Patient Communication at Sagara Hospital
Sagara Hospital, located in Kagoshima, Japan, is taking a significant step forward in patient care by introducing 3DCG medical explanation videos. In collaboration with Wanget Inc., a company specializing in visual communication, the hospital aims to improve patient understanding and trust through clear and engaging video content. This initiative is not just a technical upgrade; it embodies the hospital's commitment to enhancing informed consent practices and fortifying relationships with patients by addressing their concerns in a visually appealing way.
The Need for Clear Communication in Healthcare
In recent years, the healthcare industry has recognized the increasing importance of effective communication, particularly the concept of informed consent. Understanding treatment options and outcomes is crucial for patient satisfaction and treatment effectiveness. However, busy schedules and resource shortages often hinder healthcare professionals from providing adequate explanations for every patient. Sagara Hospital, with over 50 years of experience in breast cancer treatment, serves a broad range of patients, including those from outside the prefecture. The complexity of breast cancer treatments necessitates thorough explanations, yet the hospital faced challenges in ensuring that patients fully understand these complexities.
Many patients struggle to process medical jargon and abstract concepts during high-stakes moments, leading to misunderstandings when moving forward with treatment. As a response, Sagara Hospital turned to Wanget to leverage their expertise in visual communication to bridge this gap.
Wanget's Solution: Engaging Medical Visualization
Wanget's approach centers on using video as a dynamic communication tool. The company is well-known for its ability to translate complex medical information into easy-to-understand visuals. In developing these medical explanation videos, Wanget collaborated closely with the hospital's medical staff, ensuring that the content accurately reflects real-world clinical practices. The videos will be designed to resonate with the audience by integrating illustrations, live-action footage, and clear narration that simplifies complex terminology and concepts from the patient's perspective.
Unlike traditional explanatory materials, these videos are intended to enhance the quality of the patient experience and serve as a foundation for meaningful communication between patients and healthcare providers.
Practical Applications Within the Hospital
These videos will find utility in various settings within the hospital: in waiting rooms, for pre-examination instructions, and even available online through QR codes in patient brochures. This approach allows patients to revisit the material at home with their families, facilitating informed discussions about treatment options and choices.
Expected Benefits for Patients
- - Improved Understanding: Patients will find it easier to comprehend complicated medical terms through visual explanations and narration, allowing them to make informed decisions.
- - Comfort and Confidence During Treatment: Viewing these videos may alleviate uncertainty, fostering a more positive attitude as patients engage with their healthcare.
- - Increased Efficiency for Staff: By utilizing these pre-made videos for common explanations, healthcare workers can dedicate more time to specialized care and individual patient needs, ultimately enhancing the quality of care delivered.
- - Responsive to Patient Feedback: Recent feedback from patients seeking joint explanations with family members highlights the relevance of these videos in supporting their needs for comprehensive understanding.
As Sagara Hospital leverages standardized video content, it also positions itself to minimize discrepancies in explanations across staff members, leading to improved patient safety and a more consistent healthcare experience. Understanding continuity across multiple visits or referrals becomes seamless for patients when educational content is clear and available.
Future Prospects: Expanding Accessible Healthcare Effective Communication
Wanget aims to use Sagara Hospital as a model for future projects, expanding video content creation to other medical disciplines like internal medicine and preventive care. As lessons learned from this collaboration are applied to a wider array of medical facilities, the overarching goal remains the same: to promote informed consent practices that empower all patients through effective communication.
About Sagara Hospital
- - Location: Matsubara-cho 3-31, Kagoshima City, Japan
- - Bed Count: 56 general beds, 24 palliative care beds
- - Departments: Breast and thyroid surgery, gynecology, thyroid and endocrine medicine, plastic surgery, palliative care, radiology, among others.
- - Functionality: Renowned as a specialized hospital in breast cancer treatment, with accreditation from the Ministry of Health, Labor and Welfare, Sagara hosts over 850 breast surgeries annually.
About Wanget
Wanget Inc. specializes in providing diverse creative solutions for medical institutions, emphasizing effective management and human resource development through digital transformation. They continue to work towards enhancing medical communication in Japan and abroad.