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Money Forward's Cloud Invoice Service Welcomes Help Desk Option

In a bid to enhance the efficiency of electronic invoicing, Money Forward has launched its new Help Desk Option for the Cloud Invoice service. This innovative add-on is designed to assist users in managing inquiries from clients regarding the switch to electronic invoices, ensuring a seamless transition for all parties involved.

Streamlining Inquiries for Efficiency

The Help Desk Option serves as a dedicated service, where Money Forward steps in to handle inquiries related to the electronic invoicing process. This is particularly beneficial for companies that may not be well-versed in IT tools or digital processes. By outsourcing these types of inquiries to Money Forward, businesses can minimize their administrative burdens and focus more on their core activities.

Addressing Industry Challenges

The push for electronic invoicing has been accelerated by recent changes in regulations, such as the new invoice system and amendments to the electronic bookkeeping preservation law. Additionally, rising postal costs and longer delivery times have prompted many companies to seek digital alternatives for invoicing. Despite this shift, numerous industries, particularly manufacturing, transportation, retail, wholesale, and real estate, still rely heavily on paper-based transactions. The transition to electronic invoicing has proven challenging due to the complex nature of managing multiple client relationships and inquiries.

To mitigate these challenges, Money Forward’s Help Desk Option is strategically designed to support users in making a smooth conversion to digital invoicing. This will not only alleviate the inquiry handling efforts from the users but also promote a more efficient workflow within their organizations.

Key Features of the Help Desk Option

The Help Desk Option caters to the inquiries made by the clients of Money Forward's Cloud Invoice users regarding the utilization of electronic invoices. By employing Business Process Outsourcing (BPO) practices, Money Forward aims to streamline the entire process, ensuring that even the most digitally inexperienced clients can navigate their transition effectively.

About Money Forward Cloud Invoice

Money Forward Cloud Invoice is a comprehensive system that digitizes the sending of various business documents such as invoices, delivery notes, and payment notifications. It automates the delivery processes between suppliers and clients while adhering to the electronic bookkeeping preservation law standards, thereby contributing greatly to cost savings and operational efficiencies. More details can be found on their website.

Background on Money Forward Inc.

Established in May 2012, Money Forward Inc. operates from their headquarters in Minato-ku, Tokyo, and is led by CEO Yousuke Tsujii. The company specializes in platform service business, continually striving to enhance productivity through digital solutions. For further information about the company, visit here.

With the advent of the Help Desk Option, Money Forward reinforces its commitment to enabling its users to navigate the complexities of electronic invoicing while improving overall business efficiency.