#United States #mobile app #Pet Supplies Plus #Wag N' Wash #Livonia

Pet Supplies Plus Enhances Shopping Experience with Innovative Mobile App

In December 2025, Pet Supplies Plus, the leading pet retail franchise in the United States, proudly announced the launch of its first-ever mobile app, alongside an expansion of its gift card services. This launch is part of their ongoing effort to offer customers a more seamless and intuitive shopping experience tailored to the needs of modern pet owners.

Located in Livonia, Michigan, Pet Supplies Plus aims to cater to today's increasingly mobile-first consumers. The new app allows users to shop, book grooming appointments, and redeem loyalty rewards all from their smartphones. The app reflects the growing trend of mobile commerce, making it easier for pet parents to manage their purchases and reward points without the hassle of remembering passwords or navigating complex websites.

Features of the New Mobile App

The newly introduced pet supplies app comes equipped with various user-friendly features:

• - Biometric Login: Users can now log into their accounts quickly and securely without needing to remember various passwords.
• - Intuitive Navigation: Designed with a user-friendly interface, the app presents a more straightforward and enjoyable shopping experience, compared to traditional mobile browsing.
• - Push Notifications: Customers will receive real-time updates regarding their orders, enhancing communication and consumer satisfaction.
• - Rewards Access: The app allows users to exchange their reward points for coupons easily at the checkout, ensuring they get the best value for their purchases.

CEO of Pet Supplies Plus, Chris Rowland, stated, "We wanted to give our neighbors an even more convenient way to shop Pet Supplies Plus right at their fingertips. The app mirrors the full capabilities of our website in a more user-friendly format, giving neighbors more time to enjoy what matters most: their pets."

Expansion of Gift Card Services

In addition to the mobile app, Pet Supplies Plus has broadened its gift card offerings. As of November 20, it became possible to purchase gift cards online, which can now be delivered electronically or shipped directly to homes. Furthermore, gift cards can be used for online purchases, adding to their convenience. Customers will find gift cards at over a thousand Kroger and Kroger-affiliate locations, with plans to extend availability to more retailers in the upcoming year.

Nick Russo, the Chief Development Officer, expressed enthusiasm about the recent changes: "Our neighbors have been asking for an enhanced gift card option, and we wanted to deliver. We're committed to serving our neighbors in the best way possible, and these updates to our gift card program and mobile app are just the beginning."

With these updates, Pet Supplies Plus continues to prioritize providing pet owners with everything they need to care for their furry family members. Their dedication to customer service excellence did not go unnoticed, as the brand recently earned a spot on Forbes' 2026 Best Customer Service List, leading the pet retail category.

Availability of the App

The new Pet Supplies Plus mobile app is ready for download on both the Apple App Store for iOS and the Google Play Store for Android. For those interested, you can also learn more about the gift card options by visiting the official website at pet supplies plus.com/gift-cards.

About Pet Supplies Plus

Pet Supplies Plus is dedicated to being the go-to pet retail franchise across the country, with over 725 locations to date. The stores are stocked with over 11,000 products from 400 brands, ensuring that every pet owner can find what they need at affordable prices. Whether shopping in-store or online, services like free curbside pickup, same-day delivery, and autoship are available. The brand also offers online prescription refills for pets, further simplifying pet care for pet lovers nationwide.

For additional information, please contact Jessica Peterson at Fishman Public Relations or visit their website.