#Japan #Wajima #Wajima City #Tri-Arrow #LINE App

Partnership for ICT-based Monitoring Services

Wajima City, known for its rich culture and heritage, has taken a significant step towards ensuring the well-being of its citizens by entering into a collaborative agreement with Tri-Arrow, a tech firm headquartered in Takayama, Gifu Prefecture. Effective as of November 6, 2025, this partnership focuses on leveraging information and communication technology (ICT) to enhance the monitoring and support services available for residents, particularly those impacted by recent natural disasters.

Background of the Initiative

The aftermath of the Noto Peninsula earthquake and severe rain disasters has left many residents in Wajima struggling with long-term displacement, often living in emergency temporary housing. As of November 2025, there are approximately 19,532 individuals residing in temporary accommodation. This prolonged situation has not only led to physical hardships but has also increased feelings of isolation and mental distress among the affected population. The agreement acknowledges these challenges and aims to provide tailored support through innovative technology solutions.

Wajima City has been working alongside various organizations to offer guidance and support to disaster victims. Local welfare organizations have been visiting temporary accommodations to check in on residents and provide assistance. However, the scale of care required often exceeds the limits of manual, face-to-face visits, prompting the need for supplementary resources.

Introducing 'Raimy' – A New Monitoring Service

In response, Tri-Arrow introduced a unique monitoring service named 'Raimy', which utilizes the LINE messaging application to connect residents with their families and caregivers. This service allows users to send quick updates about their health and well-being without the need for specialized equipment or a home Wi-Fi connection, making it accessible to more residents.

The service operates seamlessly with mobile data, ensuring that users do not have to deal with the complications of device setups or physical equipment removal. On a daily basis, residents can easily communicate their health status—whether they are feeling good, have physical discomfort, or are experiencing emotional distress—by simply tapping a button on their smartphones.

More than just a tool for emergency alerts, 'Raimy' serves as a resource for reducing loneliness and fostering connectivity. The app's design invites regular interaction, encouraging family members to be more attuned to subtle changes in the user’s health or mood. This continuity in communication creates an environment where necessary support can be promptly provided.

Enhancing Community Support Structures

The collaboration has the potential for broader implications, as it alleviates some of the burdens on local volunteers and welfare workers. In a landscape where resource allocation during disaster recovery must be carefully managed, 'Raimy' acts as a valuable aid, allowing human support to be focused on those most in need. It helps identify cases that require immediate attention, thus streamlining the support offered by residential volunteers.

Furthermore, the partnership with residential assistance organizations facilitates the integration of 'Raimy' within existing support frameworks, allowing for a holistic approach to community care. For instance, residential support companies like Libre Corporation have adopted 'Raimy' as part of their service offerings, highlighting how technology can complement traditional support mechanisms.

A Model for Future Collaborations

Tri-Arrow aims to extend its partnership model across other regions facing similar challenges. With an aging population and increasing instances of solitary living, the demand for innovative monitoring solutions will only grow. The agreement with Wajima signifies merely the beginning of wider collaboration efforts focused on sustainable support measures that integrate technology with community care.

Conclusion

As Wajima City actively strives to create a safe and supportive environment for its residents, the partnership with Tri-Arrow marks a crucial milestone in this journey. It reaffirms that the continued observation and connection among community members can significantly contribute to the overall sense of safety and well-being, especially in post-disaster contexts. With 'Raimy', Wajima City is not just looking to address immediate concerns but is laying the groundwork for long-term resilience and community health.

For more information on the 'Raimy' service and its functionalities, please visit the Tri-Arrow official website or contact them directly through their inquiry page.