Unlocking the Potential of Generation Z: ANA's Employee Training Webinar

On September 19, 2025, ANA Business Solutions Inc. will host a hybrid training program webinar designed to enhance the skills of new employees and empower Generation Z's unique strengths. Held at the Shinagawa venue in Tokyo and online via Zoom, this informative session promises comprehensive insights into effective training strategies tailored for the new workforce.

The Webinar Overview

ANA's training program aims to equip participants with knowledge about three key initiatives to ensure the effective development of 2026 graduates. The featured programs include:
1. Business Etiquette Training for New Employees (Hospitality & Business Manners)
2. Mindset and Practices for New Employees (Countermeasures Against Human Errors)
3. Training Techniques to Leverage Generation Z Strengths (For Training Officers)

Each of these training components addresses essential skills and knowledge required for the upcoming workforce, especially for new hires entering a rapidly changing work environment.

Detailed Focus on Each Training Component

Business Etiquette Training

In this segment, attendees will learn the fundamental business manners that reflect a shift towards a professional mindset and behavior. The training emphasizes an understanding of the “other person's perspective,” allowing new employees to adapt their responses to various situations effectively. This component not only introduces essential organizational protocols but also prepares participants to navigate real-world interactions with confidence and composure.

Mindset and Practices for New Employees

Led by an instructor from ANA's maintenance department, this program offers first-hand insights into fostering safety and quality in the workforce. It addresses the “basic behaviors that earn trust” among colleagues and clients, ensuring that even those without prior experience can grasp the necessary skills for thriving in a collaborative work environment. Engaging interactive sessions will further enhance the educational experience, allowing participants to put theory into practice.

Training Techniques to Leverage Generation Z Strengths

This specialized training, intended for those responsible for employee development, sheds light on the nuances of intergenerational differences. Attendees will learn how to recognize varying perceptions across age groups, understand the implications of harassment, and identify required behaviors conducive to individual growth. With actionable methods to support personal development, this program is designed to maximize the potential of Generation Z employees, preparing them to contribute meaningfully to their organizations.

Additional Information

Date and Time

- Date: September 19, 2025
- Time: 14:00 - 15:30 (Check-in from 13:30 for the Shinagawa venue)

Location

- On-site: Tokyo, Shinagawa, 4-10-18 Takanawa, Keikyu No.1 Building, 11F
- Online: Zoom Webinar

Participant Limitations

- On-site: Limited to 50 participants
- Online: No limit
- Target Audience: This session is primarily aimed at individuals responsible for training, education, and employee development within organizations.

Please note that registration closes on September 17, 2025, at 15:00 or when capacity is reached. Early registration is encouraged. Attendees joining in person should bring a business card for identification at the venue.

Costs

Participation in the webinar is free of charge.

Special Note

To ensure a diverse representation of attendees, if multiple registrations come from the same company or organization, adjustments may be necessary. Participation from direct competitors is respectfully declined.

Registration Links

Additional Resources

For organizations struggling to establish effective training methods for new employees, ANA Business Solutions has compiled a document titled “The Current Status of New Employees for 2025 and Future Development Insights.” This report draws on the experiences of approximately 11,300 participants from 174 companies, aiming to address common concerns regarding employee engagement and development strategies.

The insights provided in this document are invaluable for those considering next year's training programs, especially regarding addressing engagement issues among young employees and developing follow-up measures for new hires.

- Download the Resource

About ANA Business Solutions Inc.

ANA Business Solutions specializes in delivering tailored training and education programs based on the vast experience gathered from the ANA Group. Founded in December 1988 and headquartered in Ota, Tokyo, the company also offers staffing services and outsourcing solutions, providing unwavering support to businesses in need. With a focus on utilizing their unique expertise and talent, ANA Business Solutions is dedicated to overcoming professional challenges alongside its partners.
Visit us at www.abc.jp for more information.