Montway Auto Transport Introduces the Pioneering 30-Day Price Lock Guarantee for Customers

Montway Auto Transport's Innovative 30-Day Price Lock

Montway Auto Transport is reimagining the car shipping industry with the introduction of their groundbreaking Montway TruePrice Guarantee. This new pricing model promises a 30-day price lock for retail customers, designed to counter deceptive pricing practices that often plague the auto transport sector. As competition in this industry intensifies, customers frequently encounter issues with fluctuating prices, leading to frustration and distrust. Montway’s initiative aims to provide peace of mind to customers, ensuring that they are aware of the costs associated with their vehicle shipment right from the start.

Historically, the auto transport sector has been rife with practices that are less than transparent. Companies often employ a “bait-and-switch” tactic, drawing customers in with attractive quotes, only to raise prices after booking. Such tactics can leave customers feeling cornered, as the true cost of service is revealed only after an agreement is reached. Using the Montway TruePrice Guarantee, however, customers can evade this issue with a fixed, guaranteed price for a full 30 days from the time of booking. This assurance allows for budgeting and planning free from the anxiety of sudden price hikes or hidden fees.

Tom Gartland, Chairman and CEO of Montway Auto Transport, emphasizes the company’s commitment to customer satisfaction: “At Montway, the customer is at the heart of everything we do. Our new TruePrice Guarantee is not just about peace of mind; it's about empowering our customers to plan and budget effectively. It is part of our ongoing commitment to provide a world-class customer experience.”

Under the Montway TruePrice Guarantee, once a customer verifies their booking with an agent, Montway guarantees that the price will not increase even if carrier costs or fuel prices change. This promise creates a level of trust that has been previously absent in the auto shipping arena. By locking prices for 30 days, Montway is setting a new standard for reliability and transparency.

Gartland further asserts, “We are setting a new standard for trust and transparency in the auto shipping industry. The Montway TruePrice Guarantee reflects our core values and pride in being a company focused on its customers’ needs.”

As of now, Montway Auto Transport has successfully delivered over one million vehicles and consistently ranks high in customer satisfaction with a Net Promoter Score of 75, compared to the industry average of 40. Additionally, the company boasts more than 100,000 five-star reviews, signaling robust customer loyalty and satisfaction.

About Montway Auto Transport

Established in 2007, Montway Auto Transport has rapidly ascended to become one of the nation's foremost automotive transport providers. The company operates across all 50 states, including both Alaska and Hawaii, as well as extending its services to Europe. Montway prides itself on its commitment to service excellence with operations running 365 days a year, ensuring customer needs are met at all times. The company has garnered recognition as one of America’s Fastest Growing Companies by Inc. 5000 on seven separate occasions, highlighting its innovative logistics technologies and customer-centric service.

In addition to its retail operations, Montway offers business solutions tailored for the automotive logistics requirements of corporations involved in sales, remarketing, manufacturing, moving, and finance. This dual approach not only enhances its service offerings but also solidifies Montway's position as a leader in auto transport reliability and customer care.

To learn more about the Montway TruePrice Guarantee and other services, visit Montway.com.