#Patient Care #Plenful #AI Suite

Plenful Unveils Groundbreaking AI Suite for Healthcare Operations

In a major advancement for healthcare technology, Plenful has announced the launch of its Intake Authorization Management Suite, designed specifically to streamline the often cumbersome administrative processes associated with patient intake and prior authorization. This remarkable initiative targets the heart of healthcare workflow inefficiencies, poised to drastically reduce administrative workloads by up to 75% while simultaneously accelerating patient care.

A Necessary Evolution in Healthcare Workflows

With a growing demand for effective patient management systems, the healthcare sector has been crying out for enhanced operations that minimize delays and optimize care delivery. Plenful's new suite leverages advanced AI technology to fully integrate the intake and authorization processes across various therapeutic areas billed under pharmacy and medical benefits. Renowned organizations such as BioMatrix Specialty Infusion Pharmacy and Renown Health have already begun implementing this system, witnessing a remarkable fourfold increase in capacity for patient care delivery.

The launch of this suite marks a significant stride toward eliminating fragmented and outdated pharmacy operational workflows, promoting a fresh model that amalgamates patient intake through to authorization and claim reconciliation—all while minimizing the time patients have to wait for essential medications and treatments.

Intelligent Automation for Better Outcomes

Central to the success of the Intake Authorization Management Suite is its use of pharmacy-specialized large language models (LLMs) that have been meticulously crafted to understand the unique constraints and requirements of healthcare workflows. These intelligent systems not only interpret documents but also perform complex tasks such as filling out prior authorization forms and identifying crucial information that could lead to potential denials. This automated process is designed to flag payor-specific requirements before they become obstacles, fundamentally altering how healthcare providers interact with their essential processes.

Plenful's automation capabilities promise a significant reduction in the administrative burden on healthcare teams, claiming to release up to 75% of their time spent on repetitive tasks. Instead of being weighed down by faxes, spreadsheets, and endless communications, healthcare teams can now focus on what truly matters: providing patient care.

The Need for Change in Healthcare Administration

Historically, the healthcare industry's back-office operations have been laden with inefficiencies. Many organizations continue to struggle with outdated processes that impede timely patient access to critical therapies. Industry insiders highlight the pressing need to modernize these workflows, particularly amidst rising operational costs that now consume nearly 25% of total U.S. healthcare spending. Such pressures necessitate that health systems enhance their service delivery methods to remain viable amid financial constraints.

Adam Porath, vice president of pharmacy at Renown Health, emphasized the transformative impact of Plenful's AI platform in scaling healthcare operations.